- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Retention Manager Digital Marketing (Apply in 3 Minutes).
 
  
  
    
    
  
      Urgent! Retention Manager - Digital Marketing (Apply in 3 Minutes) Job Opening In Kozhikode – Now Hiring XYLEM LEARNING
 
                        
                         Job Title: Retention Manager
Job Description:
We are seeking an experienced and learner-focused Retention Manager to lead our efforts in driving student engagement, reducing churn, and increasing lifetime value across our learning ecosystem.
This role involves managing a team, building strong retention strategies, and ensuring learners stay motivated and successful throughout their journey.
Hands-on experience with MoEngage or similar platforms for lifecycle campaigns, user journey automation, and analytics is essential.
Key Responsibilities:
1.
Team Leadership & Management
• Lead and mentor a team of retention specialists/executives to deliver on student engagement and retention goals.
• Establish team KPIs, monitor performance, and ensure accountability across campaigns.
• Provide training, coaching, and guidance to ensure continuous skill development within the team.
2.
Lifecycle Campaign Strategy & Execution
• Design, execute, and optimize retention campaigns focused on improving student engagement, course completion rates, subscription renewals, and reactivation.
• Manage personalized multi-channel campaigns via push notifications, in-app messages, email, and WhatsApp using MoEngage.
• Develop automated learner journeys and workflows using MoEngage Flows and Smart Triggers based on behavioral and academic engagement data.
3.
Cross-Functional Collaboration
• Collaborate with Digital Marketing, Content, and Academic Success teams to align communication strategies with learning milestones, curriculum needs, and platform updates.
• Partner with Brand and Creative teams to ensure messaging is motivational, consistent, and aligned with learner success.
4.
Content Personalization & Engagement
• Build segmented communication strategies for different learner profiles (new users, drop-offs, high performers, inactive students).
• Create engagement through nudges, reminders, milestone celebrations, motivational content, and performance-based insights.
5.
Performance Analytics & ROI Tracking
• Define and monitor key retention KPIs such as active learners, lesson engagement, course completions, subscription renewals, D7/D30 retention, and cohort health.
• Use MoEngage Analytics, Google Firebase, and internal dashboards to measure campaign effectiveness and generate actionable insights.
• Recommend data-driven improvements to maximize learner engagement and platform stickiness.
6.
Platform Mastery
• Demonstrate deep expertise in MoEngage, including segmentation, real-time triggers, campaign orchestration, and predictive analytics.
• Maintain a “test and learn” approach through A/B and multivariate testing to optimize communication effectiveness.
• Familiarity with other engagement platforms such as WebEngage, CleverTap, or Braze is an added advantage.
Qualifications:
• Bachelor’s degree in Marketing, Business, Education, or a related field (Master’s preferred).
• 5–10 years of experience in retention, lifecycle, or CRM marketing, preferably within EdTech.
• Proven success in managing and scaling user retention campaigns with measurable business impact.
• Strong track record of leading teams and achieving retention KPIs.
• Hands-on expertise in MoEngage (workflow automation, segmentation, analytics).
• Excellent analytical and problem-solving skills with the ability to translate learner data into actionable strategies.
• Strong communication, leadership, and stakeholder management skills.
                      
Advertising, Marketing, Promotions, Public Relations, And Sales Managers
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Retention Manager Potential: Insight & Career Growth Guide
Real-time Retention Manager Jobs Trends in Kozhikode, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Retention Manager in Kozhikode, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 330507 jobs in India and 1771 jobs in Kozhikode. This comprehensive analysis highlights market share and opportunities for professionals in Retention Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! XYLEM LEARNING is currently hiring and seeking a Retention Manager Digital Marketing (Apply in 3 Minutes) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Retention Manager Digital Marketing (Apply in 3 Minutes) Jobs Kozhikode.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at XYLEM LEARNING adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Retention Manager Digital Marketing (Apply in 3 Minutes) Jobs India varies, but the pay scale is rated "Standard" in Kozhikode. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Retention Manager Digital Marketing (Apply in 3 Minutes) typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Retention Manager Digital Marketing (Apply in 3 Minutes), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
 
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Retention Manager Digital Marketing (Apply in 3 Minutes) interview at XYLEM LEARNING, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the XYLEM LEARNING's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Retention Manager Digital Marketing (Apply in 3 Minutes) is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!