Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Salesforce Business Analyst.
India Jobs Expertini

Urgent! Salesforce Business Analyst Job Opening In India, India – Now Hiring Zendesk

Salesforce Business Analyst



Job description

Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune.


Job Description:

We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment.

This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation.

To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions.


What you'll be doing

  • Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems.
  • Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization.
  • Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company.
  • Use a combination of standard functionality and custom development to solve business problems.
  • Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications.
  • Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners.
  • In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack.
  • Work with Workato as a middleware between systems.


What you bring to the role

Must have:

  • Bachelor’s degree or equivalent work experience and 2-4 years Salesforce experience.
  • Salesforce Administrator Certification (ADM 201).
  • Salesforce Advanced Administrator, Platform Builder, Salesforce Configure Price Quote (or similar), Sales Cloud Consultant certifications.
  • Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover.
  • Experience managing systems to support enterprise sales organizations.
  • Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners.
  • Proficiency with DataLoader, Workbench.Io, and MS Excel for data manipulation.


Nice to Have:

  • Experience with Software-as-a-Service (SaaS) based selling models is a plus.
  • Experience with Zuora Billing (or equivalent)
  • Jira / Confluence experience a plus
  • Knowledge of Copado (or equivalent)
  • Knowledge of Workato (or equivalent)


Required Skill Profession

Computer Occupations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Salesforce Business Potential: Insight & Career Growth Guide


  • Real-time Salesforce Business Jobs Trends in India, India (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Salesforce Business in India, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 166618 jobs in India and 14313 jobs in India. This comprehensive analysis highlights market share and opportunities for professionals in Salesforce Business roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Salesforce Business Analyst Job?

    Great news! is currently hiring and seeking a Salesforce Business Analyst to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying India laws and regulations
  • What Is the Average Salary Range for Salesforce Business Analyst Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Salesforce Business Analyst?

    Key qualifications for Salesforce Business Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Salesforce Business Analyst?

    To improve your chances of getting hired for Salesforce Business Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Salesforce Business Analyst Job Success
    Zendesk interview tips for Salesforce Business Analyst

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Zendesk's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Salesforce Business Analyst interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Salesforce Business Analyst Positions

    Setting up job alerts for Salesforce Business Analyst is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!