Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Salesforce Data Cloud and Agentforce Architect.
India Jobs Expertini

Urgent! Salesforce Data Cloud and Agentforce Architect Job Opening In Bengaluru – Now Hiring PwC Acceleration Centers

Salesforce Data Cloud and Agentforce Architect



Job description

Job Title: Senior Developer

Job Level: Sr. Associate

Experience: 4-8 years

Educational Qualifications: BE/B.Tech, MCA, M.Sc, M.E, M.Tech

Key Skills: Salesforce, AgentForce, DataCloud, Apex, Lightning Web Components (LWC), Integration, Workflow Automation, Custom Actions, API Integration, Deployment

Job Description

We are seeking a seasoned Senior AgentForce/Data Cloud Developer to create tailored solutions on Salesforce’s AgentForce platform.

In this role, you will be responsible for building intelligent workflows, elevate the agent experience, and fine-tune case-management processes by harnessing AgentForce, Data Cloud, Apex, AI, and the broader Salesforce toolkit.

The ideal candidate will have hands-on expertise with AgentForce actions, Apex development, custom prompts, and automation rule design—skills that streamline complex workflows, improve operational efficiency, and scale reliably as the business grows.

Required Skills :

  • Solution architecture & build
  • Design and implement custom AgentForce capabilities, leveraging Apex, Salesforce Flows, Data Cloud, and AI services.

  • Create intelligent routing and decision logic that considers case priority, sentiment, and agent skillsets.

  • Data strategy & unification
  • Identify the data points needed for each use-case, assess data quality, and engineer cleansing routines.

  • Map source data to CDP objects and fields, define object relationships, and configure unification algorithms.

  • Automation & extensibility
  • Develop Apex triggers, classes, and batch jobs for advanced case routing, task assignment, and other bespoke processes.

  • Customize AgentForce actions—case creation, escalation, assignment—to minimize manual effort.

  • Integration & scalability
  • Build secure APIs to enrich AgentForce with external data (customer DBs, analytics platforms).

  • Apply CI/CD best practices (Salesforce DX, Git) to keep solutions maintainable, version-controlled, and deployment-ready.

  • Familiarity with Git-based version control, CI/CD pipelines, and release management (Salesforce DX).

  • Testing & quality
  • Comfort designing test datasets and executing rigorous system tests.

  • Design representative test data, execute complex system tests, and shepherd releases through QA to production.

  • Continuous improvement
  • Partner with analysts and stakeholders to refine workflows, automations, and integrations based on real-world feedback.

Additional Skills

  • Hands-on expertise
  • 3+ years working with marketing or customer data in MarTech / analytics environments.

  • 1+ year implementing at least one major Customer Data Platform.

  • 2+ years of SQL and 2+ years of cloud-based ETL / data-transformation experience.

  • Proven skill with Apex, Lightning Web Components, and Salesforce Flows.

  • Advanced AgentForce & AI
  • Experience crafting dynamic AgentForce workflows and AI-driven decision models (Einstein Prediction Builder or similar).

  • Data mastery
  • Deep understanding of the Salesforce CDP data model, object relationships, and unification logic.

  • Education & certifications
  • Bachelor’s degree (or equivalent experience).

  • Salesforce credentials—Administrator, Advanced Administrator, Service Cloud Consultant, Sales Cloud Consultant—are a plus.

  • Soft skills
  • A problem-solver’s attitude and enthusiasm for tackling complex technical challenges.


Required Skill Profession

Computer Occupations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Salesforce Data Potential: Insight & Career Growth Guide