Role: Salesforce Developer-Service Cloud
Experience: 5+ years
Location: Bangalore
Job Summary:
We are looking for an experienced Salesforce Developer with strong expertise in Service Cloud to join our team in Bangalore .
The ideal candidate will have 5+ years of hands-on development experience and be proficient in customizing and extending Service Cloud capabilities to support business needs.
Key Responsibilities:
- Develop and customize Salesforce Service Cloud solutions including Apex Classes , Triggers , Lightning Components (Aura/LWC) , and Visualforce
- Work on Case Management , Omni-Channel , Knowledge Base , and Service Console enhancements
- Design and implement automation using Flows, Process Builder, and Workflow Rules
- Collaborate with architects, admins, and business stakeholders to gather requirements and translate them into technical solutions
- Integrate Salesforce with third-party systems using REST/SOAP APIs
- Ensure code quality through unit testing and best development practices
Required Skills:
- 5+ years of Salesforce development experience with a focus on Service Cloud
- Proficient in Apex , SOQL , LWC , Aura Components , and Lightning Experience
- Experience with Salesforce APIs , integrations , and data migration
- Salesforce Platform Developer I certification required; Developer II or Service Cloud Consultant is a plus
- Strong understanding of Service Cloud features like Entitlements, Milestones, and Omni-Channel
- Excellent problem-solving and communication skills.