Job description
Employer : Global Product Company - Established 1969
Why Join Us?
- Be part of a global product company with over 50 years of innovation.
- Work in a collaborative and growth-oriented environment.
- Help shape the future of digital products in a rapidly evolving industry.
Job Title : Salesforce Development Manager
Job Location : Marathahalli , Bangalore(Hybrid)
Exp Range : 10 to 20 years
What You’ll Do
Leadership & Team Management
- Lead, mentor, and grow a high-performing Salesforce team in India.
- Foster a culture of empathy, trust, inclusion, and accountability.
- Serve as a cultural bridge between our USA and India teams.
Salesforce Expertise
- Provide hands-on expertise across Sales Cloud, Service Cloud, and platform customizations.
- Ensure delivery excellence by implementing best practices in configuration and support.
- Drive performance and efficiency in Production Support operations.
Process & Strategic Execution
- Design scalable processes aligned with US-led strategic goals.
- Collaborate with Product Owners, Scrum Masters, and developers to ensure seamless execution.
- Monitor KPIs and lead continuous improvement initiatives.
Global Collaboration & Communication
- Embrace cross-cultural team dynamics and schedule overlaps with US time zones for key planning and syncs.
- Communicate complex technical ideas to diverse audiences including senior executives.
- Act as a thought leader to improve practices and culture continuously.
✅ What We’re Looking For
- 10+ years of Salesforce experience, including hands-on and managerial roles.
- 5+ years of people management with a focus on mentoring and growth.
- Proven expertise in managing Salesforce Production Support teams.
- Strong alignment with US work culture and ability to collaborate across global teams.
- Experience with Agile methodologies and tools (Jira, Confluence).
- Salesforce certifications (Admin, Platform App Builder, Service Cloud, etc.) are a big plus.
- Exposure to DevOps and CI/CD practices in the Salesforce ecosystem.
Why Join Us?
- Work in a dynamic, inclusive, and growth-focused environment.
- Collaborate with global stakeholders and impact business-critical systems.
- Be a key voice in shaping scalable Salesforce strategies and processes.
- Grow your career while mentoring the next generation of Salesforce talent.
Required Skill Profession
Operations Specialties Managers