Job description
Employer :
Global Product Company - Established 1969
Why Join Us?
Be part of a
global product company
with over 50 years of innovation.
Work in a
collaborative
and
growth-oriented environment .
Help shape the
future of digital products
in a rapidly evolving industry.
Job Title :
Salesforce Development Manager
Job Location : Marathahalli , Bangalore(Hybrid)
Exp Range : 10 to 20 years
What You’ll Do
Leadership & Team Management
Lead, mentor, and grow a high-performing Salesforce team in India.
Foster a culture of empathy, trust, inclusion, and accountability.
Serve as a cultural bridge between our USA and India teams.
Salesforce Expertise
Provide hands-on expertise across Sales Cloud, Service Cloud, and platform customizations.
Ensure delivery excellence by implementing best practices in configuration and support.
Drive performance and efficiency in Production Support operations.
Process & Strategic Execution
Design scalable processes aligned with US-led strategic goals.
Collaborate with Product Owners, Scrum Masters, and developers to ensure seamless execution.
Monitor KPIs and lead continuous improvement initiatives.
Global Collaboration & Communication
Embrace cross-cultural team dynamics and schedule overlaps with US time zones for key planning and syncs.
Communicate complex technical ideas to diverse audiences including senior executives.
Act as a thought leader to improve practices and culture continuously.
✅
What We’re Looking For
10+ years
of Salesforce experience, including hands-on and managerial roles.
5+ years
of people management with a focus on mentoring and growth.
Proven expertise in managing Salesforce Production Support teams.
Strong alignment with US work culture and ability to collaborate across global teams.
Experience with Agile methodologies and tools (Jira, Confluence).
Salesforce certifications (Admin, Platform App Builder, Service Cloud, etc.) are a big plus.
Exposure to DevOps and CI/CD practices in the Salesforce ecosystem.
Why Join Us?
Work in a dynamic, inclusive, and growth-focused environment.
Collaborate with global stakeholders and impact business-critical systems.
Be a key voice in shaping scalable Salesforce strategies and processes.
Grow your career while mentoring the next generation of Salesforce talent.
Required Skill Profession
Operations Specialties Managers