Salesforce Platform Administrator

<p>Posting title : Salesforce Platform Administrator<br/><br/>Experience : 5-8 Years<br/><br/>Location : Mumbai/ Bangalore/ Pune/ Hyderabad/ Noida<br/><br/>Work mode : Hybrid<br/><br/>Primary skills : Salesforce, Experience Cloud, Marketing Cloud, Data Loader/ Data Import Wizard, Jira, ServiceNow<br/><br/>Qualification : Any Technical Degree<br/><br/><b>Roles & Responsibilities : </b><br/><br/>- Administer and maintain Salesforce environments, ensuring platform stability, security, and performance.<br/><br/>- Manage user access, profiles, roles, permissions, and data visibility.<br/><br/>- Oversee Salesforce configurations including page layouts, workflows, approval processes, validation rules, and custom objects.<br/><br/>- Support integrations between Salesforce and external systems through APIs or middleware.<br/><br/>- Manage and monitor Experience Cloud and Marketing Cloud functionalities.<br/><br/>- Handle data migration activities using tools like Data Loader and Data Import Wizard.<br/><br/>- Troubleshoot technical issues and provide effective solutions.<br/><br/>- Collaborate with Agile/Scrum teams to deliver platform enhancements and new features.<br/><br/>- Maintain clear documentation and communicate technical concepts to non-technical stakeholders.<br/><br/><b>Required Skills & Qualifications : </b><br/><br/>- 3-4 years of hands-on experience as a Salesforce Platform Administrator.<br/><br/>- Salesforce Administrator Certification (ADM-201) is required; Advanced Administrator certification is a plus.<br/><br/>- Strong knowledge of Salesforce architecture and administration best practices.<br/><br/>- Experience with Experience Cloud and Marketing Cloud.<br/><br/>- Proficiency with Salesforce data migration tools (Data Loader, Data Import Wizard).<br/><br/>- Understanding of integration tools (APIs, middleware).<br/><br/>- Strong problem-solving, analytical, and troubleshooting skills.<br/><br/>- Excellent communication and documentation abilities.<br/><br/>- Experience working in an Agile/Scrum environment.<br/><br/>- Knowledge of Apex and Lightning is a plus.<br/><br/>- Knowledge on tools- Jira, ServiceNow Service Desk, Confluence, Salesforce Marketing Cloud, Salesforce Experience Cloud, Salesforce Monitoring Tools, Salesforce Data Loader</p> (ref:hirist.tech)