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Urgent! Salesforce Service cloud Job Opening In Bengaluru – Now Hiring ScaleneWorks

Salesforce Service cloud



Job description

.

Business and Domain knowledge
.

Minimum 5 years of SFDC experience as an Advanced Administrator/Configurator including Service Cloud
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Strong configuration background in SFDC with a unique combination of being business-minded and highly analytical
.

Expertise with all aspects of configuration including but not limited to: (Profiles, Roles, Sharing Rules, Formula Fields, Flows, Reports and Dashboards, Email to Case, Dependent Picklists, Case Management, Page Layouts, and ability to prefill data )
.

Ability to translate business requirements into innovative SFDC solutions using the most advanced features to get the most out of our investment in Salesforce
- Excellent communication skills

MVP:
1) Email to Case
2) Update case after an email response to a case update
3) Auto-populate Case fields based on related policy and contact information
4) Create filtered views in lieu of queues to allocate cases
5) Create flows (email automation) for case closure and possible other features and criteria
6) Reports and Dashboards
7) Multi-level dependent picklists
8) Transition cases load existing data
9) Mobile experience


Required Skill Profession

Computer Occupations



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    Unlock Your Salesforce Service Potential: Insight & Career Growth Guide


  • Real-time Salesforce Service Jobs Trends in Bengaluru, India (Graphical Representation)

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ScaleneWorks adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying India laws and regulations
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  • Interview Tips for Salesforce Service cloud Job Success
    ScaleneWorks interview tips for Salesforce Service cloud

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
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    • Other Openings
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    Final Thought:

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