Job Overview
Company
Gravity Infosolutions, Inc.
Category
Computer Occupations
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Job Description
Role: Salesforce Service Cloud Voice Developer
Exp: 5+ Years
Type: Contract
Hands-on development experience in:
AWS Lambda
Amazon Connect
Amazon Lex
Strong Service Cloud Voice (SFSVC) implementation experience
Familiarity with IVR/telephony integrations using AWS
Strong coding skills and ability to build custom connectors and integrations
Responsibilities
Implement Salesforce Service Cloud Voice functionality with AWS backend integrations
Build, test, and deploy AWS Lambda functions supporting Amazon Connect flows
Work with the technical architect to deliver the contact center transformation
Troubleshoot and optimize integrations for performance and reliability
About Gravity Infosolutions, Inc.
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