Title - Salesforce Solution Architect
Job Description
• Implement and enhance Salesforce platform and cross-platform integration solutions based on industry best practices
• Work closely with customer in analyzing the current AS-IS system and design the TOBE system.
• Have an excellent understanding of Salesforce Sales, Service cloud in classic and lightning environments.
• Expert leadership and collaboration skills with the ability to participate in any cross-functional team.
• Assist in defining, estimating, and shaping technical solutions using best practices.
• Lead and manage the design, configuration, and deployment of our medium complexity CRM and other modules to support sales and support automation
• Responsible for designing and implementing enterprise IT projects in Salesforce.
Duties include
• Work with technical leads to transform and develop Salesforce.com design and implementation documents.
• Help project team to design
• Define and document user interfaces and support system and data requirements.
• Develop functional specifications and system design specifications.