Urgent! Salesforce Solutions Manager Job Opening In Bengaluru – Now Hiring Recro
Designation - SDFC Manager
Experience - 10+ Years
We are seeking an experienced and people-first IT Business Systems Manager to lead
our India-based Salesforce operations.
This role will be responsible for managing a
team of Salesforce.Com professionals, with a focus on Production Support, delivery
alignment, and driving strategic outcomes in partnership with our USA-based teams.
As a key extension of our USA operations, this leader will embody a collaborative spirit,
foster a strong team culture, and ensure seamless alignment between global teams.
If
you’re passionate about Salesforce, thrive in agile environments, and know how to
balance people leadership with results, we’d love to talk to you.
Key Responsibilities:
● Leadership & Team Management
● Lead and develop a high-performing India-based Salesforce team, with a strong
focus on mentoring and career growth.
● Promote a people-first leadership style that emphasizes empathy, trust, inclusion,
and accountability.
● Act as a cultural bridge between the USA and India teams, ensuring that
collaboration is seamless and productive.
● Experience gathering and aligning business requirements across stakeholders
that span job level and function
● Salesforce Expertise
● Provide subject matter expertise in Salesforce.Com with 5+ years of hands-on
experience, including Sales Cloud, Service Cloud, and platform customizations.
● Ensure best practices in configuration, customization, and support are followed
across all team deliverables.
● Lead and continuously improve Production Support operations to ensure SLAs,
uptime, and issue resolution standards are met.
● Process & Strategy Execution
● Strong planning and execution skills.
● Design and implement scalable team processes that align with strategic goals
set by USA leadership.
● Collaborate closely with the USA-based Product Owners, Scrum Masters, and
Developers to ensure consistent delivery and team synergy.
● Monitor metrics, identify areas for improvement, and drive continuous
improvement initiatives.
● Provides oversight to projects within Salesforce.Com to ensure high customer
satisfaction in a manner reflective of CA core values.
● Develop and maintain relationships with top decision makers;
organize and lead
project teams;
participate and lead aspects of the key processes;
● contribute to CA strategic initiatives
● Act as a thought leader to innovate, challenge and improve the current norms and
culture
● Partner with IT and Service teams to implement best practices within the
Salesforce space as it pertains to all SFDC Clouds (Sales, Service, Revenue,
Marketing, Data, and beyond)
● Global Team Collaboration
● Navigate and embrace cross-cultural differences to promote healthy team
dynamics and shared outcomes.
● Schedule overlaps with US time zones as needed to support alignment,
communication, and planning efforts.
● Strong verbal/written communication and data presentation skills.
Must be able
to explain technical concepts and analysis clearly to a diverse audience,
including senior executives, and be able to translate business objectives into
actionable analyses
● Perform role of counselor and coach;
provide input and guidance into the staffing
process;
actively participate instaff recruitment and retention activities;
provide
leadership and support for delivery teams
Qualifications:
● Minimum 5 years of experience working with Salesforce.Com, including hands-on
and managerial responsibilities.
● Minimum 5 years of experience in people management, with a proven people-first
approach to leadership.
● Strong experience managing Salesforce Production Support teams with a track
record of success.
● Proven success in working with or within US-based organizations, with an
understanding of global work cultures and communication styles.
● Demonstrated experience in building and refining operational processes that
map directly to strategic objectives.
● Familiarity with Agile frameworks and tools such as Jira, Confluence, or similar.
● Salesforce certifications (e.G., Admin, Platform App Builder, Service Cloud
Consultant) are a strong plus.
● Experience working in a scaled agile organization or distributed agile team.
● Exposure to DevOps and CI/CD processes in a Salesforce context.
What We Offer:
● The opportunity to be part of a fast-growing global organization with a strong
focus on innovation, collaboration, and excellence.
● Leadership development and cross-functional collaboration experience.
● Competitive compensation and benefits.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Salesforce Solutions Potential: Insight & Career Growth Guide
Real-time Salesforce Solutions Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Salesforce Solutions in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 72592 jobs in India and 5694 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Salesforce Solutions roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Recro is currently hiring and seeking a Salesforce Solutions Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Salesforce Solutions Manager Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Recro adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Salesforce Solutions Manager Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Salesforce Solutions Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Salesforce Solutions Manager interview at Recro, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Recro's products or services and be prepared to discuss how you can contribute to their success.
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