Job Overview
Company
Tata Technologies
Category
Computer Occupations
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Job Description
Job Title: SuccessFactors ESM ConsultantLocation: BangaloreExperience: 6–10 YearsNotice Period : Immediate-30 DaysJob Description:We are seeking a skilled SAP SuccessFactors Employee Service Management (ESM) Consultant to join our team in Bangalore.The ideal candidate will have strong functional and technical expertise in SuccessFactors ESM , with a proven ability to design, configure, and implement HR service request processes.This role requires excellent communication, stakeholder management, and problem-solving skills, as well as hands-on experience in delivering ESM solutions that enhance employee experience and operational efficiency.Key Responsibilities:Design and configure SuccessFactors ESM module to support HR service requests, case management, and knowledge management processes.Partner with HR and IT stakeholders to gather requirements and translate them into scalable ESM solutions.Implement workflows, SLAs, and escalation mechanisms to streamline HR service delivery.Ensure seamless integration of ESM with other SuccessFactors modules (EC, PMGM, Onboarding, etc.) and enterprise systems.Provide support during UAT, cutover, and post-go-live activities.Develop and maintain documentation, including BRDs, configuration guides, and UAT sign-offs.Mentor team members and provide knowledge
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