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Urgent! Scientia syllabus+Timetabelling Job Opening In Punjabi Bagh – Now Hiring Confidential

Scientia syllabus+Timetabelling



Job description

Must have -

Need to know the Scientia Enterprise Suite of software

Skill Set - Oracle - SQL/PLSQL.

Oracle Forms.

  • Responsible to work under Timetabling Scheduling module and will be handing technical support related activities.
  • He/she will be dealing with any support tickets that relate Scientia s Syllabus+ timetabling solution.

    If he/she also have experience of
  • other, HE related software then that would be good.
  • Understand and resolve user queries over MS Teams, Zoom, etc.
  • Prioritising the requests with users to meet the defined SLA s.
  • Documenting ticket resolutions and responses for client as well as internal teams.
  • Experience working with UK customers will be an added advantage.
  • He/she will be working standalone along with a senior manager as customer don t have much support from Scientia (the supplier).
  • Proficient in English speaking and good communication skills to manage face to face Interaction with users and stakeholders.
  • Nice to have experience in Ellucian s Banner product.

Skills Required
Sql, Java, Software Development, Ms Azure


Required Skill Profession

Computer Occupations



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