Job Description
<p><p><b>Role Overview :</b></p><p><br/></p><p>We are seeking a highly skilled and detail-oriented Salesforce Developer with expertise in flow automation, declarative development, and CRM optimization.<br/> The ideal candidate will balance technical proficiency with strong business understanding, enabling the design and implementation of solutions that improve efficiency, ensure data integrity, and drive measurable business outcomes.</p><p><br/> In this role, you will collaborate with cross-functional teams to implement Salesforce solutions that enhance workflows, automate repetitive processes, and support strategic initiatives.<br/> Your contributions will directly impact sales operations, customer satisfaction, and the overall performance of the CRM & Experience :</b></p><p><br/></p><p>Education : Bachelors degree or equivalent in Computer Science, Information Systems, or related field.</p><p><br/></p> Experience : 3 - 5 years of hands-on Salesforce development experience, with proven expertise in declarative automation and platform Skills & Competencies / Functional (Essential) :</b></p><p><br/></p><p>- Work on complex, high-impact Salesforce initiatives that directly influence business operations.</p><p><br/></p><p> - Collaborate with cross-functional teams and gain exposure to multiple business domains.<br/><br/></p><p> - Opportunity to drive innovation and shape scalable automation strategies.<br/><br/></p><p> - Thrive in a fast-paced, collaborative environment that encourages learning and growth.<br/><br/></p><p> - 3+ years experience as a Salesforce Developer.<br/><br/></p><p> - Proficiency in Salesforce Flow Builder and declarative automation tools.<br/><br/></p><p> - Strong understanding of Salesforce CRM functionality, data model, and security architecture.<br/><br/></p><p> - Hands-on experience with Apex, SOQL, and Lightning Web Components (LWCs).<br/><br/></p><p> - Experience integrating Salesforce with third-party tools using APIs or middleware such as MuleSoft or Zapier.<br/><br/></p><p> - Salesforce certifications: Administrator (ADM 201) and Platform App Builder.<br/><br/></p><p> - Ability to work flexible hours across multiple time zones, if :</b></p><p><br/></p><p>- Advanced Salesforce certifications (e.g., Platform Developer I/II, Advanced Administrator).</p><p><br/></p> - Familiarity with Agile development methodologies.<br/><br/></p><p> - Experience with CI/CD pipelines, version control, and Git-based development workflows.<br/><br/></p><p> - Strong problem-solving skills, attention to detail, and ability to translate business requirements into technical Competencies & Accountability & Collaboration & Innovative & Analytical Thinking :</b></p><p><br/></p><p>- Ability to translate business use cases into scalable technical Responsibilities :</b></p><p><br/></p><p>- Manage Salesforce users, roles, profiles, permissions, and security settings.</p><p><br/></p><p> - Maintain data integrity, including imports, exports, and updates.<br/><br/></p><p> - Configure standard and custom objects, fields, page layouts, and record types.<br/><br/></p><p> - Create and maintain reports, dashboards, and analytics to meet business :</b></p><p><br/></p><p>- Design, develop, and implement Salesforce flows to automate business processes.</p><p><br/></p> - Build and customize Lightning Web Components (LWCs) as required.<br/><br/></p><p> - Develop Apex classes, triggers, and programmatic solutions to meet business needs.<br/><br/></p><p> - Integrate Salesforce with third-party applications using APIs and middleware Automation :</b></p><p><br/></p><p>- Leverage Flow Builder to create complex, scalable, and maintainable automation.</p><p><br/></p> - Analyse existing flows and identify areas for optimization and improvement.<br/><br/></p><p> - Troubleshoot and resolve issues with existing automation, ensuring optimal system performance.<br/><br/></p><p> - Document automation designs, workflows, and best practices for future & Support :</b></p><p><br/></p><p>- Partner with business stakeholders to gather requirements and translate them into technical </p><p>solutions.</p><p><br/></p> - Provide training and support to end-users, enhancing adoption of Salesforce features.<br/><br/></p><p> - Monitor Salesforce releases and implement relevant new features and enhancements.<br/><br/></p><p> - Collaborate with IT and CRM teams to ensure alignment of solutions with organizational goals.</p><p><b><br/></b></p><p><b>Key Result Areas (KRAs) :</b></p><p><br/></p><p>- CRM Process Improvements: Demonstrable efficiency gains in workflows through automation and optimization.</p><p><br/></p><p> - Data Accuracy: High data integrity with reduced discrepancies across integrated systems.<br/><br/></p><p> - Automation Effectiveness: Reduction in manual effort, faster processes, and improved system reliability.<br/><br/></p><p> - Stakeholder Satisfaction: Positive feedback from end-users on usability, training, and Join Us?
</b></p><p><br/></p><p>- Work on complex, high-impact Salesforce initiatives that directly influence business operations.</p><p><br/></p> - Collaborate with cross-functional teams and gain exposure to multiple business domains.<br/><br/></p><p> - Opportunity to drive innovation and shape scalable automation strategies.<br/><br/></p><p> - Thrive in a fast-paced, collaborative environment that encourages learning and / Functional (Essential) :</b></p><p><br/></p><p>- Work on complex, high-impact Salesforce initiatives that directly influence business </p><p>operations.</p><p><br/></p><p> - Collaborate with cross-functional teams and gain exposure to multiple business domains.<br/><br/></p><p> - Opportunity to drive innovation and shape scalable automation strategies.<br/><br/></p><p> - Thrive in a fast-paced, collaborative environment that encourages learning and growth.<br/><br/></p><p> - 3+ years experience as a Salesforce Developer.<br/><br/></p><p> - Proficiency in Salesforce Flow Builder and declarative automation tools.<br/><br/></p><p> - Strong understanding of Salesforce CRM functionality, data model, and security architecture.<br/><br/></p><p> - Hands-on experience with Apex, SOQL, and Lightning Web Components (LWCs).<br/><br/></p><p> - Experience integrating Salesforce with third-party tools using APIs or middleware such as MuleSoft or Zapier.<br/><br/></p><p> - Salesforce certifications: Administrator (ADM 201) and Platform App Builder.<br/><br/></p><p> - Ability to work flexible hours across multiple time zones, if :</b></p><p><br/></p><p>- Advanced Salesforce certifications (e.g., Platform Developer I/II, Advanced Administrator).</p><p><br/></p> - Familiarity with Agile development methodologies.<br/><br/></p><p> - Experience with CI/CD pipelines, version control, and Git-based development workflows.<br/><br/></p><p> - Strong problem-solving skills, attention to detail, and ability to translate business</p><br/></p> (ref:hirist.tech)