Urgent! SDE, Amazon CS (Level 5), CHEX Job Opening In India, India – Now Hiring Amazon
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
DESCRIPTION:
The Amazon Customer Service (CS) organization is at the forefront of customer experience - seeking to delight our customers in every interaction they have, whether through self-serve technology and tools (e.g., chatbots), or by interacting directly with our associates.
Customer Service works to offer effective, empathetic, and efficient issue resolution when our customers need us, and are also champions of driving defects out of customer experiences across the entire company, relentlessly advocating on behalf of customers and keeping them at the heart of everything we do.
We are looking for Software Development Engineers who are results-oriented, data driven, innovative and passionate at creating new comprehensive customer engagement services/solutions.
You'll work on cool technologies such as such as GraphQL, Java, Spring and AWS to build the world's most innovative customer experience solutions.
As a Software Development Engineer on this team, you will collaborate with other experienced and senior software engineers to drive improvements to our technology, design and develop new customer facing products and interfaces, and build and track metrics to ensure high quality results.
Your solutions will provide the ultimate customer service experience needed to anticipate and resolve customer's questions using our CRM.
You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building a software system that can be operated at global scale.
At Amazon, we are known for our customer obsession.
We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience.
We use Scrum, test-driven development, and continuous deployment to deliver projects based on realistic timelines and resource constraints.
We are seeking experienced Software Engineers excited by this opportunity.
If this sounds interesting, we'd love to hear from you.
Key job responsibilities
- You will build new software services and tools from scratch and improve existing systems
- You will create simple solutions for complex business and operational problems
- You will design and implement scalable solutions and solve complex problems
- You will learn how to build robust solutions that operate at Amazon scale
- You will have the opportunity to design systems, take mission critical decisions on how we design production systems, what technology to use and how to solve problems
- You will get opportunity to work with senior technical leaders to review and improve your designs and solutions
About the team
The Contact Handling Experience (CHEX) team develops products to support Amazon's CSAs to deliver Earth's most customer-centric customer service.
Working backwards from CSAs as the customers served by these products, the team builds effortless solutions to handle and resolve customer contacts while providing insights to delight customers with each interaction.
BASIC QUALIFICATIONS:
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS:
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Unlock Your SDE Amazon Potential: Insight & Career Growth Guide
Real-time SDE Amazon Jobs Trends in India, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for SDE Amazon in India, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8254 jobs in India and 622 jobs in India. This comprehensive analysis highlights market share and opportunities for professionals in SDE Amazon roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Amazon is currently hiring and seeking a SDE, Amazon CS (Level 5), CHEX to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: SDE, Amazon CS (Level 5), CHEX Jobs India.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Amazon adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a SDE, Amazon CS (Level 5), CHEX Jobs India varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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