Job description
Job Description
Position Title, Responsibility Level
Head of Enterprise Systems Management
Function
Global Technology, Enterprise Digital Applications
Reports to
Vice President – Enterprise Digital
Permanent/ Temporary
Permanent
Span of Control
8 to 10
Location
Noida SEZ
Basic Function
- Techno-functional specialist with deep experience in one of the domain areas of Oracle Fusion – Finance, HR, Projects, Technical
- This role requires strong leadership, execution excellence, and the ability to manage multiple teams while ensuring high-quality delivery aligned with business objectives
- Bring strategic view to drive delivery and innovation on Oracle Fusion in the enterprise functions
- Drive deployment of Fusion modules
- Work in close coordination with leaders, cross-functional teams and SI partners to deliver the project
- Coordinate with Technology teams for development and System Admin related activities
- Establish capability to manage Fusion Cloud with continuous enhancements, rollouts and operational delivery
- Business partner role with leadership to drive new innovations, analytics, user experience
- Having good communication and interpersonal skills
- Capability to manage stakeholders’ expectation and escalations
Key Responsibilities
- Lead end-to-end project delivery and operations for Oracle Fusion.
- Oversee team performance, delivery timelines, and quality benchmarks.
- Collaborate with business, technical, and client teams to ensure seamless execution.
- Manage risks, dependencies, and escalations, ensuring proactive issue resolution.
- Drive resource planning, utilization, and talent development within delivery teams.
- Ensure adherence to best practices, governance models, and compliance standards.
- Foster a culture of continuous improvement and innovation.
- Partner with leadership in driving digitization of processes across EXL
- Build strong capability of Fusion Cloud in EXL
- Manage regular upgrade of application, implement new features being introduced by OEM
- Focused on team development and continuous training
- Manage internal stakeholders
- Manage external partners
Primary Internal Interactions
- Functional Heads/ VPs/ AVPs in functions - Finance, Business Operations, Legal, Global Technology & Growth Team.
- Interaction with external clients.
- Internal Audit and SOX - Compliances/ controls in projects
Primary External Interactions
- Statutory Auditors
- Implementation Partners
- Resourcing Partners
Organizational Relationships
Reports To: Vice President – Enterprise Digital Applications
Supervises: Managers and Lead Assistant Managers
Skills
Technical & Process Skills
- Implementation and Delivery experience in Oracle Fusion Cloud Modules
- Well versed with Fusion technology landscape and how integrated solutions can be deployed
- Strong Techno-functional troubleshooting skills in Fusion – 50-70% Functional, 30-50% technical
- Analytical tools: Use of OTBI, Power BI
- Create process design documents, BRDs
- Should possess good verbal and written communication skills
- Should be able to work independently with the senior stakeholders
- Hands-on experience in Oracle E-Business Suite Applications (R12) will be an added advantage.
- Ability to learn new technologies
- Ability to think outside the box and a strong curiosity to understand and learn new things
- Demonstrated understanding of business data, proper data use / consumption, data quality, and stewardship.
- Ability to partner with both business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures.
- Ability to solicit followership from the functional teams to think beyond the way the things work today.
- Ability to align various stakeholders to a common set of standards and promote the benefits of master data quality and governance
- Strong understanding of Agile, Waterfall, and hybrid delivery models.
- Experience in stakeholder management at executive and operational levels.
- Ability to drive large-scale transformation initiatives.
Soft skills (Desired)
- Ability to handle internal clients
- Time management and workload planning skills
- Focus on quality and process improvements
- Project management
- Strong analytical, problem-solving, and decision-making skills
Soft Skills (Minimum)
- Excellent communication and customer interaction skills (Documentation, presentation, reporting, preferable exposure to international / reputed clients).
- Problem solving and decision making.
- Ability to build strong working relationships with the business user community.
Education Requirements
- Post Graduate or any other professional qualification
- Certifications in PMP, Agile, ITIL, or relevant enterprise application domains
Work Experience Requirements
- Overall, 19-20 years' experience
- 8+ years overall experience in Oracle ERP/ Fusion Techno-Functional
- Experience of Oracle Fusion implementation and Delivery Management
- Experience with multi-vendor and offshore/onshore delivery models.
- Knowledge of cloud-based enterprise applications and digital transformation projects.
Required Skill Profession
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