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Senior AWS/Amazon Connect Developer Job Opening In Amritsar – Now Hiring Miratech


Job description

Job Description

We are seeking a highly skilled Senior Developer with deep expertise in AWS and Amazon Connect to lead the development of digital contact center solutions.

The ideal candidate will have a strong background in cloud-based contact center platforms, digital channel implementations, and GenAI integrations.

This role will focus on building scalable, secure, and intelligent customer engagement solutions across chat, email, SMS, and WhatsApp.

Responsibilities:

  • Lead the migration of digital contact center workloads from Genesys and LivePerson to Amazon Connect.
  • Design and implement chat, chatbot, SMS, email, and WhatsApp solutions using Amazon Connect and AWS services.
  • Develop and integrate custom chat widgets and portals, including JWT authentication and secure API invocation.
  • Build and maintain custom widgets using AWS SDKs and APIs for enhanced agent and customer experiences.
  • Collaborate with cross-functional teams to integrate Amazon Connect with CRM platforms (e.g., Salesforce, ServiceNow).
  • Implement GenAI-powered solutions for customer and agent interactions using Amazon Bedrock, OpenAI, and other LLMs.
  • Ensure robust security, scalability, and compliance across all digital implementations.
  • Troubleshoot and optimize Amazon Connect digital setups, including routing, flows, and channel configurations.

Qualifications

  • 5+ years of experience in contact center platforms, with at least 3 years in Amazon Connect.
  • At least 2 years of hands-on experience implementing digital channels (chat, chatbot, SMS, email, WhatsApp).
  • Strong proficiency in AWS services: Lambda, API Gateway, DynamoDB, S3, CloudWatch, Cognito, etc.
  • Experience with JWT setup, secure API invocation, and portal/chat widget integration.
  • Proven ability to develop custom widgets using AWS SDKs and APIs.
  • Familiarity with GenAI tools and frameworks (Amazon Bedrock, OpenAI, LangChain, etc.).
  • Experience in designing and implementing Amazon Connect digital routing and flows.
  • Strong problem-solving skills and ability to work in agile, fast-paced environments.

Nice to have:

  • AWS Certified Developer or Solutions Architect.
  • Experience with Genesys and LivePerson migrations.
  • Exposure to regulated industries (e.g., healthcare, finance) with compliance frameworks like HIPAA.
  • Knowledge of Amazon Kendra or other AI-powered search solutions.
  • Experience with LLMs, Foundation Models, and Small Language Models in customer experience contexts.

We Offer

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.



Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Senior AWS Potential: Insight & Career Growth Guide


Real-time Senior AWS Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior AWS in Amritsar, India, highlighting market share and opportunities for professionals in Senior AWS roles.

375672 Jobs in India
375672
2146 Jobs in Amritsar
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Download Senior Aws Jobs Trends in Amritsar and India

Are You Looking for Senior AWS/Amazon Connect Developer Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Miratech adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Senior AWS/Amazon Connect Developer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Amritsar. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior AWS/Amazon Connect Developer?

Key qualifications for Senior AWS/Amazon Connect Developer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Senior AWS/Amazon Connect Developer Job Success

Miratech interview tips for Senior AWS/Amazon Connect Developer

Here are some tips to help you prepare for and ace your Senior AWS/Amazon Connect Developer job interview:

Before the Interview:

Research: Learn about the Miratech's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior AWS/Amazon Connect Developer interview at Miratech, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Miratech's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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