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Senior Business Applications Administrator Job Opening In India, India – Now Hiring Onit India


Job description

About Onit
Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments.

With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies.

Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement.

Position Summary
We are seeking a dedicated and motivated individual for the role of Senior Business Applications Administrator, with a specialized focus on Planhat and Salesforce Service Cloud systems.

The ideal candidate will own and optimize Planhat and Salesforce Service Cloud as key business platforms for Customer Success.

Drive technical execution—from system configuration to data integrity—while aligning platforms to business goals and user needs.

Ensure tools are secure, efficient, and scalable to support operational excellence across the customer lifecycle.

Key Responsibilities
Own platform administration to ensure secure access, accurate data, and optimized workflows—so teams work efficiently and make informed decisions.
Translate business needs into platform roadmaps that drive adoption, process efficiency, and measurable outcomes.
Automate and integrate systems to reduce manual work, improve accuracy, and streamline stakeholder workflows.
Enable and train teams so they confidently use tools to improve customer outcomes.
Monitor and maintain system health to ensure reliability, performance, and compliance.

Required Qualifications
5–8 years in SaaS systems administration or customer success operations.
Expertise in Salesforce Service Cloud and/or Planhat (or ability to quickly master Planhat).
Proven record of engaging stakeholders, gathering requirements, and delivering scalable solutions.
Experience building and executing roadmaps.
Strong automation, workflow, and data management skills.
Excellent problem-solving abilities and independent work style.
Strong English communication skills.

Preferred Qualifications
Salesforce Admin or Service Cloud Consultant certification.
Experience integrating platforms with analytics/reporting tools.
Background in Customer Success or Support operations.

Required Skill Profession

Computer Occupations


  • Job Details

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Are You Looking for Senior Business Applications Administrator Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Onit India adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Senior Business Applications Administrator Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Business Applications Administrator?

Key qualifications for Senior Business Applications Administrator typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Senior Business Applications Administrator?

To improve your chances of getting hired for Senior Business Applications Administrator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Senior Business Applications Administrator Job Success

Onit India interview tips for Senior Business Applications Administrator

Here are some tips to help you prepare for and ace your Senior Business Applications Administrator job interview:

Before the Interview:

Research: Learn about the Onit India's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Business Applications Administrator interview at Onit India, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Onit India's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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