Urgent! Senior Cloud Support Engineer - SQL (Night Shift - 10 PM to 7 AM IST) Job Opening In Pune – Now Hiring Snowflake
Snowflake is about empowering enterprises to achieve their full potential — and people too.
With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.
Snowflake’s Support team is expanding! We are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems, database technologies, big data, data integration, connectors, and networking.
Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results.
We are a team of subject matter experts collectively working toward our customers’ success.
We form partnerships with customers by listening, learning, and building connections.
Snowflake’s values are key to our approach and success in delivering world-class Support.
Putting customers first, acting with integrity, owning initiative and accountability, and getting it done are Snowflake's core values, which are reflected in everything we do.
As a Senior Cloud Support Engineer , your role is to delight our customers with your passion and knowledge of Snowflake Data Warehouse.
Customers will look to you for technical guidance and expert advice with regard to their effective and optimal use of Snowflake.
You will be the voice of the customer regarding product feedback and improvements for Snowflake’s product and engineering teams.
You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements.
Based on business needs, you may be assigned to work with one or more Snowflake Priority Support customers .
You will develop a strong understanding of the customer’s use case and how they leverage the Snowflake platform.
You will deliver exceptional service, enabling them to achieve the highest levels of continuity and performance from their Snowflake implementation.
Ideally, you have worked in a 24x7 environment, handled technical case escalations and incident management, worked in technical support for an RDBMS, been on-call during weekends, and are familiar with database release management.
AS A SENIOR CLOUD SUPPORT ENGINEER AT SNOWFLAKE, YOU WILL:
Drive technical solutions to complex problems providing in-depth analysis and guidance to Snowflake customers and partners using the following methods of communication: email, web, and phone
Adhere to response and resolution SLAs and escalation processes to ensure fast resolution of customer issues that exceed expectations
Demonstrate good problem-solving skills and be process-oriented
Utilize the Snowflake environment, connectors, 3rd party partner software, and tools to investigate issues
Document known solutions to the internal and external knowledge base
Report well-documented bugs and feature requests arising from customer-submitted requests
Partner with engineering teams in prioritizing and resolving customer requests
Participate in a variety of Support initiatives
Provide support coverage during holidays and weekends based on business needs
OUR IDEAL SENIOR CLOUD SUPPORT ENGINEER WILL HAVE:
Bachelor’s.
or Master’s degree in Computer Science or equivalent discipline.
5+ years experience in a Technical Support environment or a similar technical function in a customer-facing role
Solid knowledge of at least one major RDBMS
In-depth understanding of SQL data types, aggregations, and advanced functions including analytical/window functions
A deep understanding of resource locks and experience with managing concurrent transactions
Proven experience with query lifecycle, profiles, and execution/explain plans
Demonstrated ability to analyze and tune query performance and provide detailed recommendations for performance improvement
Advanced skills in interpreting SQL queries and execution workflow logic
Proven ability with rewriting joins for optimization while maintaining logical consistency
In-depth knowledge of various caching mechanisms and ability to take advantage of caching strategies to enhance performance
Ability to interpret systems performance metrics (CPU, I/O, RAM, Network stats)
Proficiency with JSON, XML, and other semi-structured data formats
Proficient in database patch and release management
NICE TO HAVES:
Knowledge of distributed computing principles and frameworks Hadoop, Spark)
Scripting/coding experience in any programming language
Database migration and ETL experience
Ability to monitor and optimize cloud spending using cost management tools and strategies.
SPECIAL REQUIREMENTS:
Participate in pager duty rotations during nights, weekends, and holidays
Ability to work the 4th/night shift which typically starts from 10 pm IST
Applicants should be flexible with schedule changes to meet business needs
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth.
We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Senior Cloud Potential: Insight & Career Growth Guide
Real-time Senior Cloud Jobs Trends in Pune, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Cloud in Pune, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 477581 jobs in India and 11909 jobs in Pune. This comprehensive analysis highlights market share and opportunities for professionals in Senior Cloud roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Snowflake is currently hiring and seeking a Senior Cloud Support Engineer SQL (Night Shift 10 PM to 7 AM IST) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Cloud Support Engineer SQL (Night Shift 10 PM to 7 AM IST) Jobs Pune.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Snowflake adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Cloud Support Engineer SQL (Night Shift 10 PM to 7 AM IST) Jobs India varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Cloud Support Engineer SQL (Night Shift 10 PM to 7 AM IST) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Senior Cloud Support Engineer SQL (Night Shift 10 PM to 7 AM IST), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Cloud Support Engineer SQL (Night Shift 10 PM to 7 AM IST) interview at Snowflake, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Snowflake's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Senior Cloud Support Engineer SQL (Night Shift 10 PM to 7 AM IST) is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!
