Job description
REQUIREMENTS:
- Total experience 3+years.
- Hands-on experience in Manual QA Testing.
- Strong working experience in Salesforce Testing (Sales Cloud, Service Cloud, Lightning).
- Good understanding of Salesforce architecture, data models, and workflow.
- Experience with bug tracking and test management tools (e.g., JIRA, TestRail, Zephyr).
- Strong knowledge of SDLC, STLC, and Agile methodologies.
- Experience working in a CI/CD environment.
- Exposure to automation tools like Selenium.
- Basic working experience of SOQL/SOSL.
- Excellent communication and documentation skills.
RESPONSIBILITIES:
- Understanding the projects functional and non-functional requirements and the business context of the application being developed.
Understanding and documenting requirements validated by the SMEs - Interacting with clients to identify the scope of testing, expectations, acceptance criteria and availability of test data and environment.
Working closely with product owner in defining and refining acceptance criteria. - Preparing test plan/strategy
- Estimating the test effort and preparing schedules for testing activities, assigning tasks, identifying constraints and dependencies
- Risk management identifying, mitigating and resolving business and technical risks.
Determines the potential causes of problems and analyses multiple alternatives. - Designing and developing a framework for automated testing following the project's design and coding guidelines.
Set up best practices for test automation. - Preparing test reports to summarize the outcome of the testing phase and recommending whether the application is in a shippable state or not
- Communicating measurable quality metrics, with the ability to highlight problem areas and suggest solutions
- Participating in retrospective meetings, helping identify the root cause of any quality related issue and identifying ways to continuously improve the testing process
- Conducting demos of the application for internal and external stakeholders
- Reviewing all testing artifacts prepared by the team and ensuring that defects found during the review are tracked to closure
- Working with team and stakeholders to triage and prioritize defects for resolution
- Giving constructive feedback to the team members and setting clear expectations
Skills Required
ira, Zephyr, Testrail, Soql, Jira