Job Description
<p><p><b>Description : </b></p><br/><p><b>Job Title : </b> Engineering Manager</p><br/><p><b>Location : </b> Gurugram, Haryana</p><br/><p><b>Experience Required : </b> 12-15 years</p><br/><p><b>About the Role : </b></p><br/><p>We are seeking an experienced Engineering Manager to lead a talented team of FreeSWITCH engineers, Python developers, and UI/UX designers in building and scaling our click-to-call marketing SaaS analytics platform for advertisers.</p><br/><p>You will drive the development of a robust, scalable, and secure platform that empowers advertisers with real-time call tracking, analytics, and campaign optimization tools.</p><br/><p><b>Key Responsibilities : </b></p><br/><p>- Lead and mentor a cross-functional team of FreeSWITCH engineers, Python developers, and UI/UX designers to deliver high-quality, scalable features for our SaaS platform.</p><br/><p>- Oversee the end-to-end development lifecycle, from planning and architecture to deployment and maintenance, using Agile/Scrum methodologies.</p><br/><p>- Ensure seamless integration of telephony systems (e.g., FreeSWITCH, VoIP) with analytics pipelines and advertiser-facing dashboards.</p><br/><p>- Collaborate with product managers and stakeholders to translate advertiser needs (e.g., call attribution, ROI tracking) into technical solutions.</p><br/><p>- Implement and maintain CI/CD pipelines, containerized environments, and API-driven integrations to support rapid iteration and scalability.</p><br/><p>- Uphold SaaS security best practices (e.g., SOC2, GDPR) to protect sensitive call and advertiser data.</p><br/><p>- Foster a collaborative, inclusive team culture, motivating engineers to achieve technical and professional excellence.</p><br/><p><b>Qualifications : </b></p><br/><p>- Bachelor's degree in Computer Science, Engineering, or a related field (Master's preferred).</p><br/><p>- 12-15 years of software engineering experience, with expertise in both front-end (e.g., React, Angular) and back-end development (e.g., Python, Node.js).</p><br/><p>- Proven experience building and scaling B2B SaaS platforms, ideally in adtech, martech, or analytics.</p><br/><p>- Hands-on experience with VoIP and telephony systems (e.g., FreeSWITCH, Asterisk) and real-time communication protocols (e.g., SIP, WebRTC).</p><br/><p>- Strong understanding of data analytics pipelines for processing and visualizing marketing metrics (e.g., call attribution, conversion tracking).</p><br/><p>- Demonstrated leadership in managing cross-functional engineering teams, with a track record of delivering complex projects on time.</p><br/><p>- Proficiency in containerization (e.g., Docker, Kubernetes), microservices, and API-first architectures.</p><br/><p>- Experience with CI/CD tools (e.g., Jenkins, GitLab CI) and cloud platforms (e.g., AWS, GCP, Azure).</p><br/><p>- Knowledge of SaaS security, including access control, data privacy, and compliance (SOC2, GDPR).</p><br/><p>- Excellent problem-solving and decision-making skills in fast-paced environments.</p><br/><p>- Strong communication skills to convey technical concepts to non-technical stakeholders, such as advertisers or marketing teams.</p><br/><p>- (Optional) Experience working in dynamic markets like Dubai or the Middle East, with an understanding of regional business practices.</p><br/><p><b>Preferred Skills : </b></p><br/><p>- Familiarity with adtech/martech ecosystems (e.g., CRM integrations, Google Ads, or call tracking platforms).</p><br/><p>- Experience mentoring remote or distributed teams to maintain productivity and collaboration.</p><br/><p>- Passion for building user-centric analytics platforms with intuitive UI/UX.</p><br/><p><b>Why Join Us?</b> Be part of a fast-growing SaaS company revolutionizing click-to-call marketing analytics.</p><br/><p>Lead a talented team, work on cutting-edge telephony and analytics solutions, and make a direct impact on advertisers' success.</p><br/></p> (ref:hirist.tech)