- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Senior Functional Consultant CRM.
Urgent! Senior Functional Consultant CRM Job Opening In Sahibzada Ajit Singh Nagar – Now Hiring de facto Infotech
Job Title: Senior Functional Consultant – Microsoft Dynamics 365 Customer Engagement
Overview
We are seeking an experienced Senior Functional Consultant – Dynamics 365 CE to lead the design, configuration, and delivery of transformative customer engagement solutions for enterprise clients.
This role is ideal for professionals with 10+ years of experience in Microsoft Business Applications , with deep expertise in implementing Dynamics 365 CE across Sales, Customer Service, Marketing, and Field Service .
As a trusted advisor, you will collaborate with business and IT stakeholders to modernize CRM processes, enhance customer experiences, and deliver scalable, secure, and user-friendly solutions in line with Microsoft’s best practices.
Key Responsibilities
Client Engagement & Advisory
Lead discovery workshops to capture and analyze business requirements.
Perform fit-gap analysis and define CRM roadmaps that align with business goals.
Solution Design & Delivery
Configure Dynamics 365 CE entities, forms, dashboards, business rules, workflows, and Power Automate flows.
Translate business processes into scalable, native platform solutions with minimal customization.
Collaborate with architects and developers to manage integrations, data migration, and extensions.
Governance & Standards
Prepare solution design documents, functional specs, and process flows.
Ensure compliance with governance, data security, and ALM best practices.
Enablement & Adoption
Lead UAT, end-user training, and change enablement activities.
Provide ongoing advisory on Microsoft ecosystem updates, including Copilot and AI capabilities.
Pre-Sales Support
Conduct solution demos, client workshops, and contribute to proposals and effort estimation.
Required Qualifications & Skills
10+ years of experience delivering Microsoft Dynamics 365 CE / CRM implementations.
Proven expertise across multiple CE modules: Sales, Customer Service, Marketing, and Field Service .
Strong understanding of Power Platform components (Power Apps, Power Automate, Dataverse).
Experience with security roles, business process flows, and compliance frameworks.
Hands-on exposure to data migration, integration frameworks, and third-party connectors .
Proficiency in functional documentation, UAT, training, and enablement materials.
Familiarity with Agile methodologies and delivery tools such as Azure DevOps .
Excellent stakeholder engagement, communication, and presentation skills.
Preferred Certifications:
MB-210: Dynamics 365 Sales
MB-230: Dynamics 365 Customer Service
MB-220: Dynamics 365 Marketing
MB-240: Dynamics 365 Field Service
PL-200: Power Platform Functional Consultant
PL-600: Power Platform Solution Architect
What We Offer
Opportunity to lead enterprise-scale CRM transformation projects across industries.
Work in a Microsoft-certified environment with continuous learning, certifications, and early platform access.
Collaborative culture that values delivery excellence, innovation, and thought leadership.
Exposure to the full Microsoft Business Applications stack and cross-functional teams.
Competitive compensation and benefits aligned to senior consulting roles.
Our Core Values
Hard work • Passion • Determination • Kindness
If you are passionate about helping organizations elevate customer engagement through Microsoft Dynamics 365 CE , we’d love to hear from you.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Senior Functional Potential: Insight & Career Growth Guide
Real-time Senior Functional Jobs Trends in Sahibzada Ajit Singh Nagar, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Functional in Sahibzada Ajit Singh Nagar, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 426794 jobs in India and 3490 jobs in Sahibzada Ajit Singh Nagar. This comprehensive analysis highlights market share and opportunities for professionals in Senior Functional roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! de facto Infotech is currently hiring and seeking a Senior Functional Consultant CRM to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Functional Consultant CRM Jobs Sahibzada Ajit Singh Nagar.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at de facto Infotech adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Functional Consultant CRM Jobs India varies, but the pay scale is rated "Standard" in Sahibzada Ajit Singh Nagar. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Functional Consultant CRM typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Senior Functional Consultant CRM, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Functional Consultant CRM interview at de facto Infotech, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the de facto Infotech's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Senior Functional Consultant CRM is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!