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Urgent! Senior IT Support Specialist (Service Desk) - Bangalore - First Advantage Job Opening In Bengaluru – Now Hiring First Advantage
Senior IT Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop, MAC and notebook computers, peripherals, and associated peripherals, including AV equipment also drive desktop/laptop compliance.
The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely with other members of the technology department to support all end users.
Responsibilities will include : Set up, maintain, and troubleshoot desktop and notebook computers (On Site & Remote) Daily follow ups on pending ticket to closure and ensure SLAs are met Follow up & drive closure of long pending tickets Set up and configure printers, scanners, and other peripherals Working on a 24*7 environment and on shift basis Install and configure software Having PowerShell scripting knowledge is valuable for automating tasks and improving efficiency Coordinate with vendors as needed Alert the support teams on outages and provide necessary updates on Bridge calls Review and test new applications, printers, software’s etc.
and provide feedback Document issue resolution, Prioritize and re assign tickets in JSM Handle escalated issues & support the engineers on floor Develop and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain excellent communication with all end users and other members of the technology department Qualification : Bachelor’s Degree (Must as a full-time academics) Experience: • Scripting Knowledge • 4+ years specializing in end user computing.
ITIL certification is an added advantage.
We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role.
We are an equal opportunity employer.
We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
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Unlock Your Senior IT Potential: Insight & Career Growth Guide
Real-time Senior IT Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior IT in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 426388 jobs in India and 34459 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Senior IT roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! First Advantage is currently hiring and seeking a Senior IT Support Specialist (Service Desk) Bangalore First Advantage to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at First Advantage adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior IT Support Specialist (Service Desk) Bangalore First Advantage Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior IT Support Specialist (Service Desk) Bangalore First Advantage typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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