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Urgent! Senior Java Application Support Engineer Job Opening In Bengaluru – Now Hiring Confidential

Senior Java Application Support Engineer



Job description

<p><p><b>Key Responsibilities : </b></p><p><br/></p><p>- Investigate, troubleshoot, and drive resolution of complex technical issues for senior external clients, internal stakeholders, and other marquee engineering teams.<br/><br/>- Serve as a point of escalation for support issues from L1 teams.<br/><br/>- Automate manual processes to increase operational efficiency and reduce risk.<br/><br/>- Participate in on-call rotations and respond to incidents promptly.<br/><br/>- Continuously improve processes and systems to enhance reliability, scalability, and client experience.<br/><br/>- Influence and provide recommendations to improve the roadmap for enhancing Marquee client experience.<br/><br/>- Create and maintain documentation, runbooks, and reusable code snippets for clients and internal engineering teams.<br/><br/>- Mentor and guide junior team members to ensure successful issue resolution.<br/><br/>- Develop and mature the Site Reliability Engineering (SRE) strategy to ensure platform performance, scalability, and reliability.<br/><br/>- Collaborate closely with cross-functional teams to resolve client issues and ensure smooth application operations.<br/><br/><b>Must-Have Technical Skills :</b><br/><br/><b>Primary Skills :</b><br/><br/>- Hands-on experience in Java programming.<br/><br/>- Ability to debug API calls and write quality-of-life scripts/snippets for clients.<br/><br/>- Experience creating debug tooling scripts.<br/><br/>- Basic understanding of UI and API integration.<br/><br/>- Basic knowledge of SQL.<br/><br/>- Strong client-facing skills: presentable, empathetic communicator, able to interact confidently with clients and stakeholders.<br/><br/>- Ability to manage support issues while building and automating solutions for recurring problems.<br/><br/><b>Secondary Skills :</b><br/><br/>- Experience working in UNIX/Linux environments.<br/><br/>- Hands-on experience with scripting languages such as Shell or Perl.<br/><br/>- Basic knowledge of RDBMS environments (Sybase ASE/IQ, Oracle, DB2, etc.)<br/><br/><b>Education :</b><br/><br/>- Bachelors or Masters degree in Computer Science, Information Technology, or related field<br/></p><br/></p> (ref:hirist.tech)


Required Skill Profession

Computer Occupations



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