Senior Java Software Engineer

Position: Software Engineer IV (Senior Java Lead)Location: Bangalore (Onsite) & Remote (except Bangalore)Contract Duration: 1 yearSoftware Engineer IV (Senior Java Lead)1.

Position Details- Job Title: Senior Software Development Lead- Team: CS Platform under CSMT- Experience in the Role : 8 to 15 years2.

Role Summary- Senior Software Development Lead responsible for leading global engineering initiatives that power client's customer support systems.- Owns design, development, and operational excellence of scalable APIs, frameworks, and integrations that improve customer outcomes and agent productivity.- Will build and manage a high-performing distributed team, drive DevOps/Agile practices, and shape long-term platform strategy.- Represent the team in Leadership calls, Production and Essential Engineering calls3.

Key Skills and Technologies- Must-Have Skills:- Strong API and Backend Software fundamentals; expertise in distributed systems.- Java, Python, Spring Boot.- SOA, SOAP, REST APIs, messaging (Kafka, Flink).- Agile & DevOps (CI/CD, Docker/Kubernetes, IaC, monitoring).- Strong track record in building and scaling engineering teams, leading globally distributed teams, and delivering complex backend systems.- Preferred Skills:- Experience with enterprise-scale customer support tools.- Familiarity with AI-assisted development and automation.- Customer-focused mindset with innovation-driven approach.4. Hiring Priorities- Which skills or qualities are most critical for this role?

: See Must-Have Skills section- Any certifications or domain expertise required?Certifications: None are explicitly required.

However, certifications in Agile/Scrum, Cloud (AWS/Azure/GCP), or DevOps practices could be considered a plus.Domain Expertise: Strong expertise in distributed systems, backend engineering, customer support platforms, and enterprise-scale system integrations is required.

Experience with customer support technologies (case/contact management, automation workflows, SaaS integrations) is highly preferred.5. Interview Process- Number of rounds and types (technical, managerial, cultural fit, etc.): four, each session 45 minutes.- technical(2), may include coding or algorithms)- Focus areas for each round- Technical: API and backend design and development.

Observability and Tech Debt managementRegards,Harshit GargTeam– Talent AcquisitionALTEN Calsoft Labs2890 Zanker Road, Suite 200, San Jose, CA 95134Phone: Email: