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Senior Network Operations Engineer Job Opening In India, India – Now Hiring Oracle


Job description

In this role you will:

  • Identifying actionable incidents using a monitoring system, strong analytical problem-solving skills to mitigate network events/incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors.
  • Join major events/incidents calls, use technical and analytical skills to resolve network issues that impact Oracle customer/service, coordinate with SMEs, and provide RCA.
  • Fault handling and escalation (identifying and responding to faults on OCI’s systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution).
  • Development of knowledge and skills in network and system administration, particularly with regard to OCI’s own architecture and platforms.
  • You will leverage automation to execute work and develop scripts for routine tasks.
  • Executing network changes following the defined Oracle change management process.
  • Maintain records of equipment failure and liaise with engineers and suppliers as necessary.
  • Contribute to team documentation (runbooks, operations guides, technical documentation) and assist in the onboarding of new hires to the team.
  • Assists in the implementation of short, medium, and long-term plans to achieve project objectives, and regularly interacts with senior management or network leadership to ensure team objectives are met.
  • Work with a world-class team located across the world - the OCI Global Network Operations team who supports the network infrastructure environment across the globe.

  • Career Level - IC3

    RESPONSIBILITIES: 

    NOC Operations 

  • Using existing procedures and tooling, develop and safely complete network changes 
  • Mentor, onboard and train junior engineers 
  • Participate in operational rotations providing break-fix support
  • Identifying actionable incidents using monitoring systems, strong analytical problem-solving skills to mitigate network events/incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors 
  • Provide on-call support services as needed, job duties are varied and complex, needing independent judgment 
  • Join major event/incident calls, use technical and analytical skills to resolve network issues that impact Oracle customers/services 
  • Fault handling and escalation - Identifying and responding to faults on OCI’s systems and networks, collaborating closely with 3rd party suppliers, handling escalation through to resolution 
  • Leadership: 

  • Collaborates with the GNOC Shift Leads and management to ensure the efficient and timely completion of daily GNOC responsibilities 
  • Takes the initiative to lead, contribute to and participate in the identification, development and evaluation of projects and tools aimed at enhancing the overall effectiveness of the GNOC 
  • Drives runbook audits and updates to ensure compliance and collaborate with partner service teams to ensure operational processes are aligned between both teams
  • Conduct interviews and participate in the hiring process for junior level engineers 
  • Lead and/or represent the GNOC in vendor meetings, reviews or governance boards 
  • Automations/Scripting 

  • The role includes collaborating with networking automation services to integrate support tooling and frequently developing scripts to automate routine tasks
  • Preference for individuals with experience in scripting, network automation and databases - Python, Puppet, SQL, and/or Ansible 
  • You will use automation to complete work and develop scripts for routine tasks 
  • Project Management 

  • Lead technical projects such as the development and improvement of runbooks and methods of procedures, driving high visibility technical projects and onboarding and training new team members 
  • Assists in the implementation of short, medium, and long-term plans to achieve project objectives, and regularly interacts with senior management or network leadership to ensure team objectives are met 
  • TECHNICAL QUALIFICATIONS: 

    Networking 

  • Expert knowledge in the following protocols: BGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS
  • Expert knowledge in the following networking protocols: TCP/IP, VPN, DNS, DHCP, and SSL 
  • Comprehensive/Broad experience in at least 3 of the following network technologies: Juniper, Cisco, Arista, InfiniBand, firewalls, switches and circuit management 
  • Expert analytical skills and ability to collate and interpret data from various sources 
  • Ability to diagnose network alerts to assess and prioritize faults and respond or escalate accordingly 
  • Experience working in a large ISP or cloud provider environment 
  • Exposure to commodity Ethernet hardware (Broadcom/Mellanox)
  • Cisco and Juniper certifications are desired 
  • Design 

  • Participate in Network lifecycle management through network build and/or upgrade projects 
  • Participate in network solution design review 
  • SOFT SKILLS & OTHER DESIRED EXPERIENCE: 

  • Highly motivated and self-starter 
  • Bachelor’s degree is preferred with at least 6-10 years of network-related experience 
  • Strong oral and written communication skills
  • Excellent time management and organization skills
  • Comfortable and able to deal with a wide range of issues in a fast-paced environment 
  • Excellent organizational, verbal, and written communication skills 
  • Experience with Incident Response plans and strategies 
  • Have worked with large enterprise network infrastructure and cloud computing environments, supporting 24/7 and willing to work in rotational shifts in a network operations role 
  • Career Level - IC3

    Required Skill Profession

    Computer Occupations


    • Job Details

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