Senior ServiceNow Developer

Job description

**Business Systems III - P3 - Senior ServiceNow Developer - Level 3**

Compucom is seeking an experienced ServiceNow Developer that is interested in helping us change the way that client manages IT.

This contract position will be responsible for improving the delivery of IT self-services for clients by developing custom IT Service Catalog solutions on the ServiceNow platform.

The ideal candidate will have a comprehensive knowledge of ServiceNow application development, as well as in-depth JavaScript expertise and an understanding of ITIL and systems integration.

Candidates also need to be a strong team player with customer focus and should thrive on problem solving and achieving results.

At the same time, candidates should also be self-motivated, capable of managing projects from requirement gathering to final implementation with minimal guidance.

**Primary Responsibilities:**

+ Adapts existing methods and procedures to create possible solutions to moderately complex problems
+ Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues
+ Consults with business analyst/project manager to develop appropriate technical solutions
+ Follows up on outstanding development needs and provides timely status reports to the project manager
+ Advises on options, risk and impacts on business processes and technical architecture
+ Communicates technical problems and solutions to both technical and non-technical audiences
+ Preferred Scripting knowledge on JavaScript
+ Preferred Implementation experience in Service Catalog/Service Request
+ Expertise in Web Services, SOAP, WSDL, AD, SSO, LDAP, Import Sets, DB and Flat file integration
+ Understanding of relational databases including advanced knowledge of SQL scripting

**Required Skills:**

+ Minimum of 3 years of experience as a ServiceNow Developer
+ Minimum of 3 years of experience with Angular JavaScript, jQuery, HTML and Bootstrap
+ Minimum of 3 years of experience with scripting using JavaScript, GlideScript, Apache Jelly, XML and GlideAjax and one or more Web Services, XML, HTML and CSS
+ Minimum of 3 years of experience with creating ServiceNow business rules, client scripts, UI policies and actions
+ Minimum of 3 years of experience leveraging the ServiceNow API’s including integrations and web services
+ Strong analytical and creative problem-solving skills to resolve highly complex software design issues.
+ Ability to execute given assignments in a self-directed manner, takes ownership
+ Experience with the full software development or application implementation life cycle: Analysis, Design, Implementation, Testing, Training, and Support
+ Experience with IT systems and technology platforms and demonstrated aptitude for learning new applications and technologies
+ Ability to evaluate and assess the impact of one solution and / or product on the rest of the organization as a whole

**Preferred Skills:**

+ Certified ServiceNow System Administrator
+ Certified ServiceNow Developer
+ ITIL V3 Foundations Certified
+ Experience with creating database views and complex reports
+ Experience with creating and managing scheduled jobs

**About Compucom**
Compucom is a leading provider of digital workplace services, dedicated to enhancing work experiences through innovative solutions that power the modern digital workplace.
We take pride in:

+ Seamlessly integrating people, technology, and edge computing for a superior experience.
+ Providing round-the-clock, 24/7/365 technology support for a completely smooth and uninterrupted service.
+ Managing IT operations for some of the world's busiest enterprises, including five of the top ten Fortune 500 companies.

**Why Choose Compucom:**
_Our mantra, We create better work experiences, drives our mission to deliver experience-enhancing solutions that power todays digital workplace._

**Key Stats:**

+ Supporting over 9 million devices worldwide, ensuring reliability at scale.
+ Managing 8+ million service interactions annually, with an impressive 85% first-contact resolution rate, minimizing downtime.
+ A powerhouse team of **7,000+ technology experts** , holding more **than 70,000 technical certifications** across various IT domains.
+ **Trusted by 300+ leading enterprises** , delivering customized IT solutions that drive productivity, efficiency, and innovation.
+ Deep experience in handling IT ecosystems for high-demand industries, ensuring seamless digital transformations.

**Equal Employment Opportunity** **:**
Compucom is committed to providing equal employment opportunities in all employment practices.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
CompuCom is committed to providing equal employment opportunities in all employment practices.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Required Skill Profession

Other General