Senior Software Engineer

Job description

**Overview**

**About Business Unit:**

The Automotive Practice at Epsilon is a rapidly growing team, driving growth for major players in the automotive industry - from Original Equipment Manufacturers (OEMs) to dealerships across North America.

Part of a 1,600-member global team, the practice provides the automotive world’s largest service reminder platform, alongside agency services and digital media solutions.

A leader in the automotive space, the team supports over 50% of auto dealerships in North America and manages relationships with over 280 million customers.

Home to innovation and cutting-edge technology, our Auto team leads the game in developing best-in-class software and solutions for hyper-personalized digital marketing.

**Summary:**

The position requires strong product development knowledge to work on a complex rule based multi-channel marketing campaign platform supporting Fortune 100 companies.

The position’s purpose includes, but is not limited to:

+ Setup/configuration of the development environment
+ Analysis and design of new and enhanced features for the marketing platform as per business requirements
+ Communication with QA, product and production support teams etc.

to deliver new or enhanced features and address issues/concerns
+ Development of features as per design provided.
+ Assistance of Production Support team for solving issues
+ Development work for automation of operational tasks.
+ Support system patch or version upgrade
+ Assist with reporting tasks.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

(https://www.youtube.com/watch?v=xpjtfpntuv8&t=1s)

**Responsibilities**

+ Collaborate with developers, project managers, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements.
+ Be part of software development plans, including scoping, scheduling, providing time estimates for programming tasks and implementation plans.
+ Assist in the definition, development, and documentation of software’s objectives, business requirements, tasks, and specifications in collaboration with internal users and departments.
+ Develop user documentation to define the system components, development environment and implementation planning/strategies.
+ Prepare work assignments, and work on given timelines with other team members.
+ Collaborate with QA team to define test cases, to work on defect fixes and resolve questions about test results.
+ Develops and implements solutions in accordance with policies and procedures.
+ Administer full project documentation efforts in accordance with policy and procedure
+ Performs root cause analysis (RCA) to act on fix or user stories.
+ Works with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues.
+ Recognizes and identifies potential areas where existing policies and procedures associated with development requires improvement and helps in the process improvement activity.
+ Update/create Knowledge Base Articles and case studies as necessary.

Assist in the creation and improvement of Knowledge Management

**Qualifications**

+ Oracle Database Developer with 5-8 years of experience.
+ Excellent skills in writing complex and optimized SQL Queries.
+ Excellent skills in Oracle PL SQL and database programming
+ Experience in performance tuning, application monitoring and support of production applications with distributed teams.
+ Ability to design and build flexible and extensible systems with focus on code reuse and modularity
+ Ability to function as full stack developer working on various layers of application development.
+ Knowledge of Node JS and/or Angular is a plus.
+ Good to have knowledge of API testing using Postman or any other tools
+ Experience in translating business requirements to technical design
+ Ability to mentor and coach a team size of 3-4 developers
+ Proven analytical and problem-solving skills with ability to fix and resolve issues.
+ Ability to work within tight deadlines and effectively prioritize and complete tasks in a high-pressure environment
+ Experience with writing detailed technical specifications for developers; design, validate and implement software test plans.
+ Ability to take ownership of assigned tasks and be accountable for timely deliveries
+ Good communication skills (verbal and written) and an ability to communicate with internal and external customers and all levels of management, including communicating technical information to non-technical audiences.

.
+ Ability to work well within a team environment that includes geographically distributed team members.
+ Familiar with Application Development Life Cycle and be able to independently participate in each component.
+ Education: Bachelor’s degree in Computer Science, or equivalent

**Preferred qualifications**

+ **Technical**
+ Working knowledge of UI development using Angular in in automotive marketing and/or CRM applications preferred.
+ Experience with GIT,TFS , Code check in and Code merging preferred.
+ Strong knowledge in providing solutions.

+ **Non-Technical**
+ Good Analytical and problem-solving skills.
+ Ability to diagnose and solve problems quickly to maintain operational stability.
+ Motivated to learn new applications and domain.
+ Possess appetite for learning through exploration and reverse engineering.
+ Strong time management skills.
+ Ability to take full ownership of tasks and projects.

+ **Behavioral Attributes**
+ Great teammate with good interpersonal skills.
+ Good verbal and written communication.
+ Possess Can-Do attitude to overcome any kind of challenges.

**Additional Information**

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem.

For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice.

1 View of their universe of potential buyers.

1 Vision for engaging each individual.

And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.

We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements.

Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.

Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers.

We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

+ **Act with integrity.** We are transparent and have the courage to do the right thing.
+ **Work together to win together.** We believe collaboration is the catalyst that unlocks our full potential.
+ **Innovate with purpose.** We shape the market with big ideas that drive big outcomes.
+ **Respect all voices.** We embrace differences and foster a culture of connection and belonging.
+ **Empower with accountability.** We trust each other to own and deliver on common goals.

**Because You Matter**

YOUniverse.

A work-world with you at the heart of it!
At Epsilon, we believe people make the place.

And everything we do is designed with you in mind.

That’s why our work-world, aptly named ‘YOUniverse’ is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony.

So, come be part of a people-centric workspace where care for you is at the core of all we do.

Take a trip to YOUniverse and explore our unique benefits, here (https://www.epsilon.com/apac/youniverse)

**Epsilon is an Equal Opportunity Employer.**
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

Required Skill Profession

Other General