Senior Software Engineer III (Java) - Backend Systems Contract Position | Global E-Commerce Leader |

Senior Software Engineer III (Java) - Backend SystemsContract Position | Global E-Commerce Leader | Customer Support PlatformAbout the OpportunityWe're partnering with a leading global e-commerce company to find an accomplished Senior Software Engineer III for their Customer Support Technology team.

This is your chance to design and build backend systems that power customer service experiences for millions of users worldwide.You'll architect scalable APIs, workflow frameworks, and automation platforms while mentoring engineers and driving innovation in a collaborative, purpose-driven environment.What You'll DoBackend Architecture & Development- Design and build robust backend systems powering global customer support operations- Develop scalable APIs and workflow frameworks that enhance customer and agent experiences- Own components end-to-end, ensuring reliability, performance, and security- Lead key projects from conception to deployment with a focus on distributed systemsTechnical Leadership- Mentor junior engineers and promote engineering best practices- Drive observability initiatives and proactive tech debt management- Collaborate across teams to deliver enterprise-scale integrations- Champion innovation through pragmatic problem-solving and attention to detailDevOps & Automation- Implement CI/CD pipelines and infrastructure as code- Build automation platforms that improve operational efficiency- Ensure system reliability through monitoring and performance optimizationWhat You BringRequired Expertise- 5+ years of professional experience with Java and Python- Strong expertise in Spring Boot and backend software fundamentals- Deep understanding of distributed systems architecture- Proficiency in SOA, SOAP, REST APIs- Experience with messaging systems: Kafka, Flink- Agile & DevOps: CI/CD, Docker/Kubernetes, Infrastructure as Code, monitoring tools- Proven track record of mentoring engineers and owning complex components- Excellent debugging, problem-solving, and cross-team collaboration skillsPreferred Skills- Experience with enterprise-scale customer support tools and platforms- Knowledge of case/contact management and automation workflows- Familiarity with AI-assisted development tools- SaaS integration experience- Customer-focused mindset with innovation-driven approach- Cloud certifications (AWS/Azure/GCP) or DevOps certifications#JavaDeveloper #BackendEngineering #SoftwareEngineer #DistributedSystems #SpringBoot #Kafka #Kubernetes #DevOps #TechLeadership #Hiring #ContractRole #EngineeringJobs