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Senior Software Engineer Job Opening In Pune – Now Hiring Zendesk


Job description

Job Description

What you will do:

The Zendesk Core Services Packaging and Consumption team is looking for a Senior Software Engineer with a strong command of Ruby and past experience developing on the Rails framework to join them on their journey to make the Zendesk purchasing and usage reporting experience, one of the business' most crucial and fundamental aspects, more consistent and intuitive.

Your responsibilities will include:

  • Collaborating with product management, and engineers to design beautifully simple solutions to complicated problems.

    You will be relied on from concept through development, QA, staging, and production deployment.

  • Ensuring delivery on commitments.

    It is your responsibility to ensure code quality, debug code, and seek guidance to unblock tasks pending.

  • Following best practices in all our frameworks and tools.

  • Championing best practices and proper test coverage.

    We ship code frequently and fast, but stability and reliability must never be compromised.

  • Actively participate in code reviews and design discussions

  • Partner across all areas of the SDLC, including requirements gathering, and building services and solutions.

  • Work across teams and organization boundaries to standardize and integrate services, new libraries, tools, and workflows

What you bring to the role:

  • 4+ years of relevant experience in Ruby

  • 3+ years of experience with JavaScript, React

  • Experience with JavaScript build infrastructure/tooling (Webpack, Node.js)

  • Experience with databases like MySQL and/or DynamoDB 

  • Experience with CI/CD and delivery systems (Github Actions, Travis, Jenkins)

  • Knowledge of API design and distributed systems 

  • Experience using Datadog or other log aggregation tools

  • Customer-first mentality when dealing with service incident management, data analysis, and root-cause analysis

  • A hunger for learning new technologies and an eagerness to grow your knowledge and capabilities

  • A team-first collaborative attitude that thrives in a fast-moving agile development environment

  • Excellent written and verbal communication skills

Bonus Skills:

  • Experience working on SaaS-based products

  • Experience with AWS stack (ie.

    Aurora RDS)

Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra.

Please refer to the location posted on the requisition for where this role is based.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week.

This role must attend our local office for part of the week.

The specific in-office schedule is to be determined by the hiring manager.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Senior Software Potential: Insight & Career Growth Guide


Real-time Senior Software Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior Software in Pune, India, highlighting market share and opportunities for professionals in Senior Software roles.

492223 Jobs in India
492223
12670 Jobs in Pune
12670
Download Senior Software Jobs Trends in Pune and India

Are You Looking for Senior Software Engineer Job?

Great news! is currently hiring and seeking a Senior Software Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Senior Software Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Software Engineer?

Key qualifications for Senior Software Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Senior Software Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Senior Software Engineer Job Success

Zendesk interview tips for Senior Software Engineer

Here are some tips to help you prepare for and ace your Senior Software Engineer job interview:

Before the Interview:

Research: Learn about the Zendesk's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Software Engineer interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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