Urgent! Senior Systems Engineer, SRE Job Opening In Bangalore – Now Hiring Iron Mountain
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.
That’s why we need smart, committed people to join us.
Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.
We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions?
If so, let's start the conversation.
**Job Summary**
Iron Mountain is seeking a **highly experienced and results-driven Global Operations and Support Engineer** to join our **Global Service Delivery** team.
In this role, you will be responsible for **leading the technical strategy, ensuring application reliability, and managing global support operations for our critical Records Management and Data Management applications** .
You will be a key player on a collaborative team that values a no-blame approach to problem-solving and continuous improvement.
**What You'll Do**
In this role, you will:
+ **Lead Technical Strategy and Incident Resolution** : Direct the technical strategy for our core infrastructure, alerting, and monitoring systems, focusing on optimizing **Mean Time To Resolution (MTTR)** targets for swift incident resolution.
+ **Collaborate and Triage Global Escalations** : Partner with Engineering, Development, **Site Reliability Engineering (SRE)** teams, Customer Care, and Global Account Management to manage observability workstreams, triage technical issues, and handle high-level customer escalations.
+ **Ensure Compliance and Billing Integrity** : Build and manage operational processes for Cloud/Web/4GL/DataCenter systems, ensuring compliance with organizational standards, and supporting critical monthly, quarterly, and annual billing cycles that impact the company's financial health.
**What You'll Bring**
The ideal candidate will have:
+ **Minimum 6 years** of experience as an **Operations and Support Engineer** in a global environment.
+ **Strong knowledge** of **Records Management Applications and Data Management Applications** , including capabilities like storing, archiving, shredding, and asset transfer.
+ **Proven ability** in **Site Reliability Engineering (SRE) management** , including defining log-based metrics, **Service Level Objectives (SLO)** , **Service Level Indicators (SLI)** , Error Budgets, and creating event dashboards.
+ **Bachelor of Science in Computer Science and Engineering (4-year degree)** or equivalent experience, with experience supporting applications built on Linux/Windows, Apache/Tomcat, and Java, as well as Cloud-native applications in **Google Cloud Platform (GCP)**
**Call to Action**
If you are a driven SRE engineer ready to lead the global reliability of mission-critical applications, apply now and help us protect what matters most!
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries.
We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.
Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.
Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com.
See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity.
We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0093325
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Unlock Your Senior Systems Potential: Insight & Career Growth Guide
Real-time Senior Systems Jobs Trends in Bangalore, India (Graphical Representation)
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Great news! Iron Mountain is currently hiring and seeking a Senior Systems Engineer, SRE to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Iron Mountain adheres to the cultural norms as outlined by Expertini.
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Before the Interview:To prepare for your Senior Systems Engineer, SRE interview at Iron Mountain, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Iron Mountain's products or services and be prepared to discuss how you can contribute to their success.
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