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Urgent! Senior Team Lead [Urgent Search] Job Opening In India, India – Now Hiring Toluna

Senior Team Lead [Urgent Search]



Job description

Location: Hyderabad

Job Responsibilities

- Responsible for taking ownership and accountability of projects high complex projects
- Estimate project deadlines for key clients
- Ensure the team delivers projects as per timelines
- Responsible for ensuring the quality of work
- Responsible for completion of administrative tasks such PL, PT, Portal and GreytHR.
- Participating in meetings and training sessions, providing effective feedback and input
- Responsible for project allocation and resource management
- Involve in project review meetings/ kick off calls and prepare meeting notes
- Monitor the team on compliance to process related tasks
- Assist the Manager in preparing any reports/data pertaining to process/function
- Assist the manager in ensuring balanced utilization of team
- Take necessary corrective actions for non-compliance of process
- Mentor analysts on project related tasks for all complex/critical projects
- Prepare content for training the new hires and other skill set enhancement tasks.
- Contributing to the overall departmental goals and objectives
- Attend and participate in project review meetings and kick off calls
- Prepare training documents for key/critical clients and take training sessions
- Identify areas that need efficient methods and develop/suggest macros/scripts
- Manage a team of direct reports on process, project delivery and performance
- Ensure the direct reports meet the KPI parameters consistently throughout the year
- Maintain individual metrics/compliance reports of direct reports
- Conduct periodic performance reviews and provide feedback to direct reports
- Ensure the skillsets of direct reports scale up based on the scope of projects
- Identify and suggest career enhancement opportunities to direct reports

Specific Accountabilities

- Adhere and complete all process related tasks on time
- Effectively self-monitor project related follow up tasks (revision/changes etc.)
- Interact with senior colleagues and Research Managers
- Interact with functional teams – SP & PM and other stake holders as necessary
- Participate in team meetings
- Attend specific project meetings assigned by TLs/Trainer
- Demonstrate ownership and flexibility in handling project and process related tasks
- Adheres and completes all process related tasks on time
- Effectively displays behavior consistent with Toluna values
- Identify the training needs of Jr. Analyst, Associate Analysts and Analysts.
- Effectively self-monitors project related follow up tasks (revision/changes etc)
- Mentoring and coaching team members to scale up
- Conduct meetings to resolve project/non-project situations
- Provide quick solutions to pressing project issues
- Contributing actively in process improvement and technology initiatives
- Create back ups for key clients and ensure handoff is documented

Skills Required

- Attention to detail in quality checking
- Excellent written and oral communication skills
- Quantum, SPSS and Crunch programming skills (at least 10 years of experience)
- Strong quantitative and analytical skills
- Strong interpersonal and communication skills
- Ability to handle large and complex projects
- Market research experience
- Ability to problem solve at a short notice
- Ability to work under tight deadlines

Qualification

- Graduate in any discipline
- MBA is preferred

Experience

- 10+ years’ experience in primary or secondary Market Research domain
- Quantum, SPSS and Crunch programming skills
- Experience on working with onsite clients/stake holders.
- Experience working on high complex projects
- Proven abilities to solve the data issues by providing valuable suggestions


Required Skill Profession

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