Job Title: Senior Technical Architect (AWS Lambda)
Experience: 8+ Years
Type: Contract
Duration: 480 Hrs (2.5 months+ Extendable)
Location: Remote
Shift Timing: IST over lapping US Time
Job Description:
Required Skills
- Strong hands-on expertise in AWS Lambda
- Experience with Amazon Connect and Amazon Lex
- Strong knowledge of Service Cloud Voice (SVC)
- Solution architecture experience for AWS-based voice/contact center solutions
- Ability to work with business analysts and developers to design scalable solutions
- Jira backlog ownership and technical leadership experience preferred
Responsibilities
- Own the solution architecture for the contact centre transformation project
- Define and implement technical strategy involving AWS and Service Cloud Voice
- Work closely with stakeholders, business analysts, and developers
- Ensure best practices, code quality, and seamless AWS integration
- Support deployment and stabilization phases