Job Overview
Company
Gravity Infosolutions, Inc.
Category
Computer Occupations
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Job Description
Job Title: Senior Technical Architect (AWS Lambda)Experience: 8+ YearsType: ContractDuration: 480 Hrs (2.5 months+ Extendable)Location: RemoteShift Timing: IST over lapping US TimeJob Description:Required Skills- Strong hands-on expertise in AWS Lambda- Experience with Amazon Connect and Amazon Lex- Strong knowledge of Service Cloud Voice (SVC)- Solution architecture experience for AWS-based voice/contact center solutions- Ability to work with business analysts and developers to design scalable solutions- Jira backlog ownership and technical leadership experience preferredResponsibilities- Own the solution architecture for the contact centre transformation project- Define and implement technical strategy involving AWS and Service Cloud Voice- Work closely with stakeholders, business analysts, and developers- Ensure best practices, code quality, and seamless AWS integration- Support deployment and stabilization phases
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