Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Senior Technical Solutions Engineer (Platform).
India Jobs Expertini

Urgent! Senior Technical Solutions Engineer (Platform) Job Opening In Bengaluru – Now Hiring Databricks

Senior Technical Solutions Engineer (Platform)



Job description

P-1376

Job Overview:


We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 5 years of experience to join our Platform Support team.

This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions.

As a frontline engineer, you will be the primary point of contact for critical issues, working closely with both internal teams and customers to resolve high-impact problems and drive platform improvements.


Key Responsibilities:

  • Frontline Support: Serve as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform.

    Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability.

  • Customer Interaction: Engage with customers directly to understand their technical issues and requirements.

    Provide timely, clear, and actionable solutions to ensure high levels of customer satisfaction.

  • Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly.

    Conduct thorough root cause analyses and develop preventive measures to avoid recurrence.

  • Collaboration: Work closely with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform.

  • Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions.

    Contribute to internal knowledge bases and create training materials to assist other support engineers.

  • Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues before they impact customers.

    Implement optimizations and enhancements to improve platform stability and efficiency.

  • Platform Upgrades: Manage and oversee the deployment of Databricks Data Intelligence platform upgrades and patches, ensuring minimal disruption to services and maintaining system integrity.

  • Innovation and Improvement: Stay abreast of industry trends and advancements in Databricks technology.

    Propose and drive initiatives to enhance platform capabilities and support processes.

  • Customer Feedback: Collect and analyze customer feedback to drive continuous improvement in support processes and platform features.
  • Qualifications:

  • Experience: Minimum of 5 years of hands-on experience in a technical support or engineering role related to Databricks Data Intelligence platform, cloud data platforms, or big data technologies.

  • Technical Skills: A deep understanding of Databricks architecture and Apache Spark™, along with experience in cloud platforms like AWS, Azure, or GCP, is essential.

    Strong capabilities in designing and managing data pipelines, distributed computing are required.

    Proficiency in Unix/Linux administration, familiarity with DevOps practices, and skills in log analysis and monitoring tools are also crucial for effective troubleshooting and system optimization.

  • Problem-Solving: Demonstrated ability to diagnose and resolve complex technical issues with a strong analytical and methodical approach.

  • Communication: Exceptional verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders.

  • Customer Focus: Proven experience in managing high-impact customer interactions and ensuring a positive customer experience.

  • Collaboration: Ability to work effectively in a team environment, collaborating with engineering, product, and customer-facing teams.

  • Education: Bachelor’s degree in Computer Science, Engineering, or a related field.

    Advanced degree or relevant certifications are highly desirable.
  • Preferred Skills:

  • Experience with additional big data tools and technologies such as Hadoop, Kafka, or NoSQL databases.

  • Familiarity with automation tools and CI/CD pipelines.

  • Understanding of data governance and compliance requirements.
  • Why Join Us?

  • Innovative Environment: Work with cutting-edge technology in a fast-paced, innovative company.

  • Career Growth: Opportunities for professional development and career advancement.

  • Team Culture: Collaborate with a talented and motivated team dedicated to excellence and continuous improvement.

  • Required Skill Profession

    Computer Occupations



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Senior Technical Potential: Insight & Career Growth Guide


    • Real-time Senior Technical Jobs Trends in Bengaluru, India (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Technical in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 482814 jobs in India and 33433 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Senior Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Senior Technical Solutions Engineer (Platform) Job?

      Great news! is currently hiring and seeking a Senior Technical Solutions Engineer (Platform) to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Databricks adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying India laws and regulations
    • What Is the Average Salary Range for Senior Technical Solutions Engineer (Platform) Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Senior Technical Solutions Engineer (Platform)?

      Key qualifications for Senior Technical Solutions Engineer (Platform) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Senior Technical Solutions Engineer (Platform)?

      To improve your chances of getting hired for Senior Technical Solutions Engineer (Platform), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Senior Technical Solutions Engineer (Platform) Job Success
      Databricks interview tips for Senior Technical Solutions Engineer (Platform)

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Databricks's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Senior Technical Solutions Engineer (Platform) interview at Databricks, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Databricks's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Senior Technical Solutions Engineer (Platform) Positions

      Setting up job alerts for Senior Technical Solutions Engineer (Platform) is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!