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      Urgent! Service Deivery Manager -GAD Job Opening In Kochi – Now Hiring Getinz Techno Services
Job Title: Service Delivery Manager
Experience: 10 to 15 years
Work arrangement& Location:
Regular day shifts from our Kochi office
Night or early morning shifts can be handled remotely (work from home)
Notice : immediate to 30 days 
About the Company:
A publicly listed European IT consultancy and software engineering firm, headquartered in Dortmund, Germany, founded in 1997, offering consulting and bespoke software solutions across sectors like automotive, banking, healthcare, and more.
Its Kochi subsidiary serves as an offshore and regional delivery center in India, employing around 69 people and certified as a Great Place to Work, fostering a collaborative, growth-oriented culture.
Role Overview:
 We are looking for a Service Delivery Manager with strong Java and database experience to lead support efforts for Java based application.
 The role involves leading a small team to resolving production incidents, ensuring smooth operations, and contributing to continuous improvement of the support processes.
The candidate requires hands-on experience with Java-based applications, Unix/Linux environments, Oracle databases, and legacy components, combined with strong leadership and reporting skills.
Key Responsibilities:
Act as the support lead for application support activities
Troubleshoot and resolve complex technical issues involving Java, Servlets, JDBC, PL/SQL, and Unix environments
Act as the point of escalation for priority incidents and drive root cause analysis
Provide L2/L3 support for a complex, Java-based global application
Lead investigation and resolution of production issues
Support deployment and release activities for upcoming versions
Collaborate with the onshore team and guide offshore support engineers
Ensure timely and quality resolution of incidents within SLA
Maintain and update operational documentation, support runbooks, and issue logs
Prepare and deliver weekly/monthly operational reports in PowerPoint (ticket trends, open/closed status, incident types, etc.)
Required Skills:
Strong Java troubleshooting and debugging skills to analyse and resolve application issues
Knowledge of Servlets, JSP, and JDBC for application issue triaging
Experience with Oracle 19c – SQL/PL-SQL scripting, performance tuning, and DB monitoring
Familiarity with IBM Liberty and Tomcat for app deployment and monitoring
Proficient in Unix/Linux (RHEL) – log analysis, cron jobs, shell commands
Must-Have:
Java Application Support
SQL/PLSQL
Linux/Unix
L2 Support
Lead Support
Good-to-Have:
HTML/CSS
Javascript
Servlets, JSP, and JDBC
Shell/Bash,c/c++
Eligibility / Qualifications:
Education: 10+2+3
Experience : 10 to 15 yrs
Other Details:
Notice Period: immediate to 30 days/ preferred 10th Oct
Work Type: Full-time / Contract
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Unlock Your Service Deivery Potential: Insight & Career Growth Guide
Real-time Service Deivery Jobs Trends in Kochi, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Deivery in Kochi, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 26321 jobs in India and 201 jobs in Kochi. This comprehensive analysis highlights market share and opportunities for professionals in Service Deivery roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Getinz Techno Services is currently hiring and seeking a Service Deivery Manager GAD to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Deivery Manager GAD Jobs Kochi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Getinz Techno Services adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Deivery Manager GAD Jobs India varies, but the pay scale is rated "Standard" in Kochi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Deivery Manager GAD typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Deivery Manager GAD interview at Getinz Techno Services, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Getinz Techno Services's products or services and be prepared to discuss how you can contribute to their success.
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