Service Delivery Manager

Job description

{railsEnv:production,inMailer:false,i18nLocale:en,i18nDefaultLocale:en,rorVersion:13.0.2,rorPro:false,href:https://twiningsovocareers.pinpointhq.com/en/postings/530d747e-9250-4118-a6fc-828c984ea51d,location:/en/postings/530d747e-9250-4118-a6fc-828c984ea51d,scheme:https,host:twiningsovocareers.pinpointhq.com,port:null,pathname:/en/postings/530d747e-9250-4118-a6fc-828c984ea51d,search:null,httpAcceptLanguage:en-US,en;q=0.9,serverSide:false} {htmlString:u003cdivu003enu003c!--block--u003eu003cemu003eGreat People Work Hereu003cbru003eu003c/emu003eu003cbru003enu003c/divu003eu003cdivu003enu003c!--block--u003eu003cstrongu003eBizTX: Co-Creating WOW Through Digital Innovationu003cbru003eu003c/strongu003eu003cbru003enu003c/divu003eu003cdivu003enu003c!--block--u003eIt’s an exciting time to be part of BizTX at Twinings Ovaltine.

At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally.

u003cbru003eu003cbru003enu003c/divu003eu003cdivu003enu003c!--block--u003eWe’re not here to simply provide IT services.

We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform.

Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues.

WOW experiences, WOW solutions, and WOW impact.u003cbru003eu003cbru003enu003c/divu003eu003cdivu003enu003c!--block--u003eOur people think differently.

We have an exponential mindset that helps us push boundaries and shape what’s next.

The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it.

u003cbru003eu003cbru003enu003c/divu003eu003cdivu003enu003c!--block--u003eThe purpose of this role is to act as the primary conduit between User Services and Businesses.

Service Manager will work closely with the Head of User Services and Business IT teams to ensure the Quality of Operational Services being delivered by Business Users.u003c/divu003e,featureFlags:{job_templates:enabled},companySettings:{edit_offer_before_send:true,facebook_advert:false,bulk_download:false,move_to_hired_on_offer_acceptance:true,bulk_email_job_seekers:false,workflow_automation:true,job_requisition_management:false,essential_cookies_only:false,use_company_from_address:false,semi_private_comments:false,additional_statuses:false,multiple_company_themes:false,strict_ofccp_compliance:false,grouped_jobs:false,move_to_any_job:false,remove_logo_from_email_template:false,candidate_job_preferences:false,automatically_reject_referrals:false,indeed_feed_stages:false,variable_sign_off_signatories:false,react_select_on_external_jobs:false,monitor_with_rum:false,restricted_cronofy_oauth_scope:false,application_national_identifiers:false,allow_inactive_structures:false,visible_other_applications:false,allow_editing_job_requisition_fields:false,multiple_job_postings:false,max_applications:false,group_interviews:false,create_requisitions_for_existing_jobs:true,team_rejection_notification:false,send_pdf_copy_of_application:false,disable_indeed_feed:false,vonq_v2:true,redirect_to_custom_subdomain:true,add_cc_and_bcc_to_email:false,allow_creating_company_teams:false,manually_send_offers:false,private_calendar_events:true,candidate_details_in_offer_header:false,show_date_in_offer_header:true,show_job_seekers_in_all_candidates:false,talent_pipeline:true,anonymous_screening:true,candidate_surveys:true,task_management:true,offer_management:true,referral_management:true,advanced_reporting:true,allow_cover_letters:false,location_city_state:false,dei_reports:false,accessible_date_and_phone:false,internship_programme:false,stage_visibilities:false,onboarding_v2:false,limit_onboarding_to_hired_candidates:false,personal_details_auto_update:true,group_assessments:true,enforce_all_offer_fields_required:false,custom_job_posting_locations:false,offer_splitting:false,download_pdf_application:false,workflow_automation_v2:true,disable_cookie_dialog:false,linkedin_job_postings:true,talent_pipeline_v2:true,require_headcount:false,onboarding_v1:true,skills:true,careers_site_builder_v2:false,extra_monitoring_for_automations:false,docusign_logging:false,enable_cronofy_event_deletion_tracking:false,allow_mydata_deletion:true,edit_sent_offers:false,scorecard_summary:false,custom_field_option_labels:false,position_management:false,master_job_applications_view:false,show_all_candidates_index:true,structured_sections:true,linkedin_rsc:true,use_fallback_sign_off_workflows:false,report_only_csp:false,basic_consent_management:false,conditional_custom_fields:true,allow_bulk_pool:false,enforce_all_offer_salary_field:false,allowed_email_suffixes_only_for_internal_jobs:false,auto_translate:false,careers_site_form_captchas:false,premium_workflow_automations:false,offer_retracted_notification:false,approval_lists:false,show_compensation_by_default:true,recruitment_agencies:false,can_skip_sign_off_stage:false,redirect_to_copied_object:false,redirect_moved_job_to_copied_object:false,hide_discarded_eq_templates_in_reports:true,external_recruiters:true,recruitment_agency_location_matching:false,onboarding_v2_turbocharger:false,radius_search:true,edit_sent_offers_all_fields:false,manage_communication_preferences:true,monitor_saml:false,approval_workflow_logging:false,alternative_saml_claim_identifier:false,additional_permissions:false,integration_plugins:false,disable_public_hiring_profiles:false,candidate_custom_fields:false,indeed_theme_sourcename:false,postmark_event_monitoring:false,stage_dates_in_external_application:false,onboarding_dashboard_stage_step_ownership:true,onboarding_v2_enforce_job_visibilities:false,reference_checking:false,bulk_csv_editing:false,filled_tab:false,remove_email_footer:false,reject_all_other_applications:false,remove_comp_time_unit_on_offer:false,sign_off_specificity_v2:false,always_send_notifications:false,onboarding_document_templates:true,referrals_user_notification_defaults:false,email_open_tracking:true,email_link_tracking:true,create_cached_job_and_stage_visibilities:false,cached_job_and_stage_visibilities:false,notify_interested_candidates:false,hide_cv_download:false,hide_individual_connect:false,state_filters:true,offer_packs:false,onboarding_v2_time_to_compliance:true,disallow_personal_referee_emails:false,google_analytics_enabled:false,youtube_cookie_management:false,restrict_job_visibility:false,onboarding_v2_sensitive_questions:true,indeed_use_shared_client_id:true,onboarding_v2_background_check_need_review_opt_out:true,preferred_name_enabled:false,can_delete_scorecards:false,reference_checking_review_forms:false,hris_export_permission:false,indeed_disposition_sync:true,inline_job_postings:true,onboarding_v2_progress_tracker_updates:true,job_posting_address:false,onboarding_v2_reporting:true,send_rescheduled_interview_cancellation_events:false,editable_question_answers:false,customisable_columns:false,careers_site_chatbot:false,careers_page_ai_auditor:false,interview_template_sms_preferences:true,automatic_sign_off_workflow_reminders:true,clientside_job_posting_filtering:false,ai_custom_fields:false,delay_essential_cookie_setting:false,document_templates_multiple_signers:false,careers_site_chatbot_voice_prompts:false,disable_willUpdateUrl:false,insights_hub_global_filters:false,send_marketing_sms:false,send_sms_application:false,multiple_video_interview_provider_support:false,instant_impact_client:false,autofill_offer_fields_from_job_fields:false,new_workflow_automation_pricing:false,google_translate_widget:false,reference_checking_paused:false,determine_interview_host:false,group_onboarding_reporting_columns_by_stage_name:true,custom_date_format_in_reports:false,chatbot_application_flow:false,experimental_parallel_report_generation:false,indeed_job_postings_api:false,additional_filters_on_onboarding_open_stages:false,willo_pinpoint_video_interviewing:false,bulk_actions_open_stages:false,send_daily_reminders_for_onboarding_stages:false,saved_views_open_stages:false,onboarding_process_step_deadlock_handlers:false,automatic_assignment_to_onboarding_improvements:false,interview_invite_restriction:false,include_open_date_on_jobs_page:false,waypoint_logging:false,multiple_question_collections:false,updated_requisitions_cards:false,full_ai_custom_fields:false,testing_ai_custom_fields:false,onboarding_v2_notification_candidate_messages:false},enabledLocaleKeys:[en,de-F,fr,pl],userRoles:null,onboardingSettings:{isOnboardingEnabled:false}} Application Deadline October 20, 2025 Department BizTX Employment Type Permanent - Full Time Location India Workplace type Fully remote

Key Responsibilities

{htmlString:u003culu003enu003cliu003enu003c!--block--u003eAs a Service Manager, you will be accountable for all Services delivered to our ABF Businesses.u003c/liu003enu003cliu003enu003c!--block--u003eYou will provide leadership and management of the virtual team, ensuring Services, are aligned and focussed on the right business outcomes, under a BTS Strategy plan.u003c/liu003enu003cliu003enu003c!--block--u003eFocus on adding value through the development of services in addition to existing services through regular analysis of customer satisfaction and performance data.u003c/liu003enu003cliu003enu003c!--block--u003eBe the voice of the Businesses within the BTS Division and represent BTS within ABF Businesses.u003c/liu003enu003cliu003enu003c!--block--u003eOwn the relationship between User Services and ABF Businesses globally - becoming the main point of contact for the business teams for general BTS operational queriesu003c/liu003enu003cliu003enu003c!--block--u003eEstablish and maintain a strong, collaborative relationship with the Business IT teams that supports the delivery of BTS Services.u003c/liu003enu003cliu003enu003c!--block--u003eMeasure and monitor service performance, including SLA measures.u003c/liu003enu003cliu003enu003c!--block--u003eMonitor all key performance indicators, including customer satisfaction and perceptions of service, and take action to prevent and address under-performance in addition to owning and delivering on any Service Improvement Plans.

u003c/liu003enu003cliu003enu003c!--block--u003eDevelop internal networks with, and be an effective virtual team-member of, key internal departments.u003c/liu003enu003cliu003enu003c!--block--u003eEngage with the BTS Product managers to fully grasp the current service model and future capabilities that can support the ABF Business goals.

Be able articulate these within the Business IT teams to build engagement and supportu003c/liu003enu003cliu003enu003c!--block--u003eCollaborate and coordinate with Business Partners when working on topics that impact multiple BUsu003c/liu003enu003cliu003enu003c!--block--u003eDeputise for Head of User Services as neededu003c/liu003enu003cliu003enu003c!--block--u003eProvide Operational Support / Holiday Cover for other Service Managers.u003c/liu003enu003cliu003enu003c!--block--u003eParticipate in the Duty Manager On Call rota.u003c/liu003enu003cliu003enu003c!--block--u003eContribute to and develop Service Management Strategy and Roadmap.u003c/liu003enu003c/ulu003e,featureFlags:{job_templates:enabled},companySettings:{edit_offer_before_send:true,facebook_advert:false,bulk_download:false,move_to_hired_on_offer_acceptance:true,bulk_email_job_seekers:false,workflow_automation:true,job_requisition_management:false,essential_cookies_only:false,use_company_from_address:false,semi_private_comments:false,additional_statuses:false,multiple_company_themes:false,strict_ofccp_compliance:false,grouped_jobs:false,move_to_any_job:false,remove_logo_from_email_template:false,candidate_job_preferences:false,automatically_reject_referrals:false,indeed_feed_stages:false,variable_sign_off_signatories:false,react_select_on_external_jobs:false,monitor_with_rum:false,restricted_cronofy_oauth_scope:false,application_national_identifiers:false,allow_inactive_structures:false,visible_other_applications:false,allow_editing_job_requisition_fields:false,multiple_job_postings:false,max_applications:false,group_interviews:false,create_requisitions_for_existing_jobs:true,team_rejection_notification:false,send_pdf_copy_of_application:false,disable_indeed_feed:false,vonq_v2:true,redirect_to_custom_subdomain:true,add_cc_and_bcc_to_email:false,allow_creating_company_teams:false,manually_send_offers:false,private_calendar_events:true,candidate_details_in_offer_header:false,show_date_in_offer_header:true,show_job_seekers_in_all_candidates:false,talent_pipeline:true,anonymous_screening:true,candidate_surveys:true,task_management:true,offer_management:true,referral_management:true,advanced_reporting:true,allow_cover_letters:false,location_city_state:false,dei_reports:false,accessible_date_and_phone:false,internship_programme:false,stage_visibilities:false,onboarding_v2:false,limit_onboarding_to_hired_candidates:false,personal_details_auto_update:true,group_assessments:true,enforce_all_offer_fields_required:false,custom_job_posting_locations:false,offer_splitting:false,download_pdf_application:false,workflow_automation_v2:true,disable_cookie_dialog:false,linkedin_job_postings:true,talent_pipeline_v2:true,require_headcount:false,onboarding_v1:true,skills:true,careers_site_builder_v2:false,extra_monitoring_for_automations:false,docusign_logging:false,enable_cronofy_event_deletion_tracking:false,allow_mydata_deletion:true,edit_sent_offers:false,scorecard_summary:false,custom_field_option_labels:false,position_management:false,master_job_applications_view:false,show_all_candidates_index:true,structured_sections:true,linkedin_rsc:true,use_fallback_sign_off_workflows:false,report_only_csp:false,basic_consent_management:false,conditional_custom_fields:true,allow_bulk_pool:false,enforce_all_offer_salary_field:false,allowed_email_suffixes_only_for_internal_jobs:false,auto_translate:false,careers_site_form_captchas:false,premium_workflow_automations:false,offer_retracted_notification:false,approval_lists:false,show_compensation_by_default:true,recruitment_agencies:false,can_skip_sign_off_stage:false,redirect_to_copied_object:false,redirect_moved_job_to_copied_object:false,hide_discarded_eq_templates_in_reports:true,external_recruiters:true,recruitment_agency_location_matching:false,onboarding_v2_turbocharger:false,radius_search:true,edit_sent_offers_all_fields:false,manage_communication_preferences:true,monitor_saml:false,approval_workflow_logging:false,alternative_saml_claim_identifier:false,additional_permissions:false,integration_plugins:false,disable_public_hiring_profiles:false,candidate_custom_fields:false,indeed_theme_sourcename:false,postmark_event_monitoring:false,stage_dates_in_external_application:false,onboarding_dashboard_stage_step_ownership:true,onboarding_v2_enforce_job_visibilities:false,reference_checking:false,bulk_csv_editing:false,filled_tab:false,remove_email_footer:false,reject_all_other_applications:false,remove_comp_time_unit_on_offer:false,sign_off_specificity_v2:false,always_send_notifications:false,onboarding_document_templates:true,referrals_user_notification_defaults:false,email_open_tracking:true,email_link_tracking:true,create_cached_job_and_stage_visibilities:false,cached_job_and_stage_visibilities:false,notify_interested_candidates:false,hide_cv_download:false,hide_individual_connect:false,state_filters:true,offer_packs:false,onboarding_v2_time_to_compliance:true,disallow_personal_referee_emails:false,google_analytics_enabled:false,youtube_cookie_management:false,restrict_job_visibility:false,onboarding_v2_sensitive_questions:true,indeed_use_shared_client_id:true,onboarding_v2_background_check_need_review_opt_out:true,preferred_name_enabled:false,can_delete_scorecards:false,reference_checking_review_forms:false,hris_export_permission:false,indeed_disposition_sync:true,inline_job_postings:true,onboarding_v2_progress_tracker_updates:true,job_posting_address:false,onboarding_v2_reporting:true,send_rescheduled_interview_cancellation_events:false,editable_question_answers:false,customisable_columns:false,careers_site_chatbot:false,careers_page_ai_auditor:false,interview_template_sms_preferences:true,automatic_sign_off_workflow_reminders:true,clientside_job_posting_filtering:false,ai_custom_fields:false,delay_essential_cookie_setting:false,document_templates_multiple_signers:false,careers_site_chatbot_voice_prompts:false,disable_willUpdateUrl:false,insights_hub_global_filters:false,send_marketing_sms:false,send_sms_application:false,multiple_video_interview_provider_support:false,instant_impact_client:false,autofill_offer_fields_from_job_fields:false,new_workflow_automation_pricing:false,google_translate_widget:false,reference_checking_paused:false,determine_interview_host:false,group_onboarding_reporting_columns_by_stage_name:true,custom_date_format_in_reports:false,chatbot_application_flow:false,experimental_parallel_report_generation:false,indeed_job_postings_api:false,additional_filters_on_onboarding_open_stages:false,willo_pinpoint_video_interviewing:false,bulk_actions_open_stages:false,send_daily_reminders_for_onboarding_stages:false,saved_views_open_stages:false,onboarding_process_step_deadlock_handlers:false,automatic_assignment_to_onboarding_improvements:false,interview_invite_restriction:false,include_open_date_on_jobs_page:false,waypoint_logging:false,multiple_question_collections:false,updated_requisitions_cards:false,full_ai_custom_fields:false,testing_ai_custom_fields:false,onboarding_v2_notification_candidate_messages:false},enabledLocaleKeys:[en,de-F,fr,pl],userRoles:null,onboardingSettings:{isOnboardingEnabled:false}}

Skills, Knowledge and Expertise

{htmlString:u003culu003enu003cliu003enu003c!--block--u003eExperience of working in a Service Management environment either with global house IT Teams or as part of a Managed Service Provider.u003c/liu003enu003cliu003enu003c!--block--u003eKnowledge of working with ITSM toolset to support customer experience initiatives.u003c/liu003enu003cliu003enu003c!--block--u003eEnergy, drive and commitment to deliveru003c/liu003enu003cliu003enu003c!--block--u003eExperience of looking after a multidimensional IT / Business agenda of various day-to-day IT mattersu003c/liu003enu003cliu003enu003c!--block--u003eEffective leadership skills, able to inspire, motivate and coach people and delegate effectivelyu003c/liu003enu003cliu003enu003c!--block--u003eSignificant experience of defining, executing and delivering operational transformational service strategies, resulting in operational excellence and best in class servicesu003c/liu003enu003cliu003enu003c!--block--u003eUsed to acting on own initiative and assuming responsibility for projects or issuesu003c/liu003enu003cliu003enu003c!--block--u003eAble to manage concurrent initiatives and conflicting demandsu003c/liu003enu003cliu003enu003c!--block--u003eEffective collaborator with ability to collaboratively deliver resultsu003c/liu003enu003cliu003enu003c!--block--u003eEffective communication and presentation skills in a variety of formats to different stakeholder seniority levels and audience typesu003c/liu003enu003cliu003enu003c!--block--u003eExperience of preparing and presenting business casesu003c/liu003enu003cliu003enu003c!--block--u003eDemonstrated capability in leading cross-functional teams without formal authorityu003c/liu003enu003cliu003enu003c!--block--u003eSome technical knowledge of Servicenow, Automation, Microsoft Platforms (Aure, Power Platform etc), Server, Storage, Backup, Virtualisation and Cloud technologiesu003c/liu003enu003cliu003enu003c!--block--u003eExperience of working in a global multi geographical and multi-cultural user base.u003c/liu003enu003cliu003enu003c!--block--u003eExperience in presenting to and developing relationships with Senior Business Stakeholders.u003c/liu003enu003c/ulu003e,featureFlags:{job_templates:enabled},companySettings:{edit_offer_before_send:true,facebook_advert:false,bulk_download:false,move_to_hired_on_offer_acceptance:true,bulk_email_job_seekers:false,workflow_automation:true,job_requisition_management:false,essential_cookies_only:false,use_company_from_address:false,semi_private_comments:false,additional_statuses:false,multiple_company_themes:false,strict_ofccp_compliance:false,grouped_jobs:false,move_to_any_job:false,remove_logo_from_email_template:false,candidate_job_preferences:false,automatically_reject_referrals:false,indeed_feed_stages:false,variable_sign_off_signatories:false,react_select_on_external_jobs:false,monitor_with_rum:false,restricted_cronofy_oauth_scope:false,application_national_identifiers:false,allow_inactive_structures:false,visible_other_applications:false,allow_editing_job_requisition_fields:false,multiple_job_postings:false,max_applications:false,group_interviews:false,create_requisitions_for_existing_jobs:true,team_rejection_notification:false,send_pdf_copy_of_application:false,disable_indeed_feed:false,vonq_v2:true,redirect_to_custom_subdomain:true,add_cc_and_bcc_to_email:false,allow_creating_company_teams:false,manually_send_offers:false,private_calendar_events:true,candidate_details_in_offer_header:false,show_date_in_offer_header:true,show_job_seekers_in_all_candidates:false,talent_pipeline:true,anonymous_screening:true,candidate_surveys:true,task_management:true,offer_management:true,referral_management:true,advanced_reporting:true,allow_cover_letters:false,location_city_state:false,dei_reports:false,accessible_date_and_phone:false,internship_programme:false,stage_visibilities:false,onboarding_v2:false,limit_onboarding_to_hired_candidates:false,personal_details_auto_update:true,group_assessments:true,enforce_all_offer_fields_required:false,custom_job_posting_locations:false,offer_splitting:false,download_pdf_application:false,workflow_automation_v2:true,disable_cookie_dialog:false,linkedin_job_postings:true,talent_pipeline_v2:true,require_headcount:false,onboarding_v1:true,skills:true,careers_site_builder_v2:false,extra_monitoring_for_automations:false,docusign_logging:false,enable_cronofy_event_deletion_tracking:false,allow_mydata_deletion:true,edit_sent_offers:false,scorecard_summary:false,custom_field_option_labels:false,position_management:false,master_job_applications_view:false,show_all_candidates_index:true,structured_sections:true,linkedin_rsc:true,use_fallback_sign_off_workflows:false,report_only_csp:false,basic_consent_management:false,conditional_custom_fields:true,allow_bulk_pool:false,enforce_all_offer_salary_field:false,allowed_email_suffixes_only_for_internal_jobs:false,auto_translate:false,careers_site_form_captchas:false,premium_workflow_automations:false,offer_retracted_notification:false,approval_lists:false,show_compensation_by_default:true,recruitment_agencies:false,can_skip_sign_off_stage:false,redirect_to_copied_object:false,redirect_moved_job_to_copied_object:false,hide_discarded_eq_templates_in_reports:true,external_recruiters:true,recruitment_agency_location_matching:false,onboarding_v2_turbocharger:false,radius_search:true,edit_sent_offers_all_fields:false,manage_communication_preferences:true,monitor_saml:false,approval_workflow_logging:false,alternative_saml_claim_identifier:false,additional_permissions:false,integration_plugins:false,disable_public_hiring_profiles:false,candidate_custom_fields:false,indeed_theme_sourcename:false,postmark_event_monitoring:false,stage_dates_in_external_application:false,onboarding_dashboard_stage_step_ownership:true,onboarding_v2_enforce_job_visibilities:false,reference_checking:false,bulk_csv_editing:false,filled_tab:false,remove_email_footer:false,reject_all_other_applications:false,remove_comp_time_unit_on_offer:false,sign_off_specificity_v2:false,always_send_notifications:false,onboarding_document_templates:true,referrals_user_notification_defaults:false,email_open_tracking:true,email_link_tracking:true,create_cached_job_and_stage_visibilities:false,cached_job_and_stage_visibilities:false,notify_interested_candidates:false,hide_cv_download:false,hide_individual_connect:false,state_filters:true,offer_packs:false,onboarding_v2_time_to_compliance:true,disallow_personal_referee_emails:false,google_analytics_enabled:false,youtube_cookie_management:false,restrict_job_visibility:false,onboarding_v2_sensitive_questions:true,indeed_use_shared_client_id:true,onboarding_v2_background_check_need_review_opt_out:true,preferred_name_enabled:false,can_delete_scorecards:false,reference_checking_review_forms:false,hris_export_permission:false,indeed_disposition_sync:true,inline_job_postings:true,onboarding_v2_progress_tracker_updates:true,job_posting_address:false,onboarding_v2_reporting:true,send_rescheduled_interview_cancellation_events:false,editable_question_answers:false,customisable_columns:false,careers_site_chatbot:false,careers_page_ai_auditor:false,interview_template_sms_preferences:true,automatic_sign_off_workflow_reminders:true,clientside_job_posting_filtering:false,ai_custom_fields:false,delay_essential_cookie_setting:false,document_templates_multiple_signers:false,careers_site_chatbot_voice_prompts:false,disable_willUpdateUrl:false,insights_hub_global_filters:false,send_marketing_sms:false,send_sms_application:false,multiple_video_interview_provider_support:false,instant_impact_client:false,autofill_offer_fields_from_job_fields:false,new_workflow_automation_pricing:false,google_translate_widget:false,reference_checking_paused:false,determine_interview_host:false,group_onboarding_reporting_columns_by_stage_name:true,custom_date_format_in_reports:false,chatbot_application_flow:false,experimental_parallel_report_generation:false,indeed_job_postings_api:false,additional_filters_on_onboarding_open_stages:false,willo_pinpoint_video_interviewing:false,bulk_actions_open_stages:false,send_daily_reminders_for_onboarding_stages:false,saved_views_open_stages:false,onboarding_process_step_deadlock_handlers:false,automatic_assignment_to_onboarding_improvements:false,interview_invite_restriction:false,include_open_date_on_jobs_page:false,waypoint_logging:false,multiple_question_collections:false,updated_requisitions_cards:false,full_ai_custom_fields:false,testing_ai_custom_fields:false,onboarding_v2_notification_candidate_messages:false},enabledLocaleKeys:[en,de-F,fr,pl],userRoles:null,onboardingSettings:{isOnboardingEnabled:false}}

Benefits

{htmlString:u003culu003enu003cliu003enu003c!--block--u003eAnnual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000.

u003c/liu003enu003cliu003enu003c!--block--u003eMedical Insurance 5 lakhs Flat Coverage.

u003c/liu003enu003cliu003enu003c!--block--u003ePF and Gratuity.

u003c/liu003enu003cliu003enu003c!--block--u003eLong Service Policy.

u003c/liu003enu003cliu003enu003c!--block--u003eLife Term Policy, u003c/liu003enu003cliu003enu003c!--block--u003eMonthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower.

u003c/liu003enu003cliu003enu003c!--block--u003eAccess to LinkedIn Learning u003c/liu003enu003cliu003enu003c!--block--u003eAccess to ABF Networking, connect, collaborate, and grow across the ABF Group.

u003c/liu003enu003c/ulu003eu003cdivu003enu003c!--block--u003eu003cbru003enu003c/divu003e,featureFlags:{job_templates:enabled},companySettings:{edit_offer_before_send:true,facebook_advert:false,bulk_download:false,move_to_hired_on_offer_acceptance:true,bulk_email_job_seekers:false,workflow_automation:true,job_requisition_management:false,essential_cookies_only:false,use_company_from_address:false,semi_private_comments:false,additional_statuses:false,multiple_company_themes:false,strict_ofccp_compliance:false,grouped_jobs:false,move_to_any_job:false,remove_logo_from_email_template:false,candidate_job_preferences:false,automatically_reject_referrals:false,indeed_feed_stages:false,variable_sign_off_signatories:false,react_select_on_external_jobs:false,monitor_with_rum:false,restricted_cronofy_oauth_scope:false,application_national_identifiers:false,allow_inactive_structures:false,visible_other_applications:false,allow_editing_job_requisition_fields:false,multiple_job_postings:false,max_applications:false,group_interviews:false,create_requisitions_for_existing_jobs:true,team_rejection_notification:false,send_pdf_copy_of_application:false,disable_indeed_feed:false,vonq_v2:true,redirect_to_custom_subdomain:true,add_cc_and_bcc_to_email:false,allow_creating_company_teams:false,manually_send_offers:false,private_calendar_events:true,candidate_details_in_offer_header:false,show_date_in_offer_header:true,show_job_seekers_in_all_candidates:false,talent_pipeline:true,anonymous_screening:true,candidate_surveys:true,task_management:true,offer_management:true,referral_management:true,advanced_reporting:true,allow_cover_letters:false,location_city_state:false,dei_reports:false,accessible_date_and_phone:false,internship_programme:false,stage_visibilities:false,onboarding_v2:false,limit_onboarding_to_hired_candidates:false,personal_details_auto_update:true,group_assessments:true,enforce_all_offer_fields_required:false,custom_job_posting_locations:false,offer_splitting:false,download_pdf_application:false,workflow_automation_v2:true,disable_cookie_dialog:false,linkedin_job_postings:true,talent_pipeline_v2:true,require_headcount:false,onboarding_v1:true,skills:true,careers_site_builder_v2:false,extra_monitoring_for_automations:false,docusign_logging:false,enable_cronofy_event_deletion_tracking:false,allow_mydata_deletion:true,edit_sent_offers:false,scorecard_summary:false,custom_field_option_labels:false,position_management:false,master_job_applications_view:false,show_all_candidates_index:true,structured_sections:true,linkedin_rsc:true,use_fallback_sign_off_workflows:false,report_only_csp:false,basic_consent_management:false,conditional_custom_fields:true,allow_bulk_pool:false,enforce_all_offer_salary_field:false,allowed_email_suffixes_only_for_internal_jobs:false,auto_translate:false,careers_site_form_captchas:false,premium_workflow_automations:false,offer_retracted_notification:false,approval_lists:false,show_compensation_by_default:true,recruitment_agencies:false,can_skip_sign_off_stage:false,redirect_to_copied_object:false,redirect_moved_job_to_copied_object:false,hide_discarded_eq_templates_in_reports:true,external_recruiters:true,recruitment_agency_location_matching:false,onboarding_v2_turbocharger:false,radius_search:true,edit_sent_offers_all_fields:false,manage_communication_preferences:true,monitor_saml:false,approval_workflow_logging:false,alternative_saml_claim_identifier:false,additional_permissions:false,integration_plugins:false,disable_public_hiring_profiles:false,candidate_custom_fields:false,indeed_theme_sourcename:false,postmark_event_monitoring:false,stage_dates_in_external_application:false,onboarding_dashboard_stage_step_ownership:true,onboarding_v2_enforce_job_visibilities:false,reference_checking:false,bulk_csv_editing:false,filled_tab:false,remove_email_footer:false,reject_all_other_applications:false,remove_comp_time_unit_on_offer:false,sign_off_specificity_v2:false,always_send_notifications:false,onboarding_document_templates:true,referrals_user_notification_defaults:false,email_open_tracking:true,email_link_tracking:true,create_cached_job_and_stage_visibilities:false,cached_job_and_stage_visibilities:false,notify_interested_candidates:false,hide_cv_download:false,hide_individual_connect:false,state_filters:true,offer_packs:false,onboarding_v2_time_to_compliance:true,disallow_personal_referee_emails:false,google_analytics_enabled:false,youtube_cookie_management:false,restrict_job_visibility:false,onboarding_v2_sensitive_questions:true,indeed_use_shared_client_id:true,onboarding_v2_background_check_need_review_opt_out:true,preferred_name_enabled:false,can_delete_scorecards:false,reference_checking_review_forms:false,hris_export_permission:false,indeed_disposition_sync:true,inline_job_postings:true,onboarding_v2_progress_tracker_updates:true,job_posting_address:false,onboarding_v2_reporting:true,send_rescheduled_interview_cancellation_events:false,editable_question_answers:false,customisable_columns:false,careers_site_chatbot:false,careers_page_ai_auditor:false,interview_template_sms_preferences:true,automatic_sign_off_workflow_reminders:true,clientside_job_posting_filtering:false,ai_custom_fields:false,delay_essential_cookie_setting:false,document_templates_multiple_signers:false,careers_site_chatbot_voice_prompts:false,disable_willUpdateUrl:false,insights_hub_global_filters:false,send_marketing_sms:false,send_sms_application:false,multiple_video_interview_provider_support:false,instant_impact_client:false,autofill_offer_fields_from_job_fields:false,new_workflow_automation_pricing:false,google_translate_widget:false,reference_checking_paused:false,determine_interview_host:false,group_onboarding_reporting_columns_by_stage_name:true,custom_date_format_in_reports:false,chatbot_application_flow:false,experimental_parallel_report_generation:false,indeed_job_postings_api:false,additional_filters_on_onboarding_open_stages:false,willo_pinpoint_video_interviewing:false,bulk_actions_open_stages:false,send_daily_reminders_for_onboarding_stages:false,saved_views_open_stages:false,onboarding_process_step_deadlock_handlers:false,automatic_assignment_to_onboarding_improvements:false,interview_invite_restriction:false,include_open_date_on_jobs_page:false,waypoint_logging:false,multiple_question_collections:false,updated_requisitions_cards:false,full_ai_custom_fields:false,testing_ai_custom_fields:false,onboarding_v2_notification_candidate_messages:false},enabledLocaleKeys:[en,de-F,fr,pl],userRoles:null,onboardingSettings:{isOnboardingEnabled:false}}

Required Skill Profession

Operations Specialties Managers