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Service Delivery Manager - IT Infrastructure Job Opening In Bengaluru – Now Hiring ITC Infotech


Job description

Hi, We are hiring a Service Delivery Manager - IT Infrastructure for Bangalore, if interested please send me your profile to alongwith your Current CTC, Expected CTC, Notice period to join.
Job Overview:
The IT Infrastructure Service Delivery Manager will be responsible for overseeing project execution, resource allocation, client communication, and ensuring the successful delivery of software projects on time and within budget for clients.

The ideal candidate will possess a strong blend of technical expertise, leadership skills, and a track record of managing successful software delivery projects and handling large client accounts (> 25 mil USD/annum revenue, > 400-member delivery team).
Experience required:
Overall experience of 12 - 15 years with minimum of last 5+ years in the role of Service Delivery Manager role, Strong knowledge in IT Infrastructure technologies - Datacenter/Wintel/Exchange/Networking/Database/Storage/Backup/CyberSecurity technologies
Must have handled minimum 2-3 large accounts of 100+ people / USD min 15 or 20 annual revenues
Should have the experience to grow accounts
Should have experience in Infrastructure space with fair bit of knowledge around applications
Should have handled Infrastructure service delivery engagements in both staffing and managed services model, Should be ITIL certified
Should be well versed on Agile, Service delivery model and has been part of large transition programs
Should be able to Drive continuous improvement and innovation in service delivery processes, methodologies, and tools to enhance efficiency, effectiveness, and client value.
Should be able to Identify opportunities for upselling and cross-selling additional services or solutions to existing clients, working closely with sales and account management teams to maximize revenue and profitability.
Comes from technology background with at least 10 years of experience in core IT Infrastructure technologies in the initial career.

Still has the technical acumen to participate in solutioning, challenge the team and confidently discuss technology with customer
Stable employment track record.

Too many frequent jumps are undesirable
Have been responsible for P&L
Have worked with customers from different geos of Americas, Europe and APAC
Experience any of the core focus industries like CPG/FMCG will be beneficial
Actively participated in large RFPs/RFQs
Ability to construct deal solutions, RFP structures, commercial responses
Should have excellent communication skills
Have experience in working in a matrix organization navigating with multiple business stakeholders
Strong understanding of governance, quality, operations and financial matters

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Service Delivery Potential: Insight & Career Growth Guide


Real-time Service Delivery Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Delivery in Bengaluru, India, highlighting market share and opportunities for professionals in Service Delivery roles.

33930 Jobs in India
33930
2448 Jobs in Bengaluru
2448
Download Service Delivery Jobs Trends in Bengaluru and India

Are You Looking for Service Delivery Manager IT Infrastructure Job?

Great news! is currently hiring and seeking a Service Delivery Manager IT Infrastructure to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ITC Infotech adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Service Delivery Manager IT Infrastructure Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Service Delivery Manager IT Infrastructure typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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ITC Infotech interview tips for Service Delivery Manager   IT Infrastructure

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Other Openings

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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