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Servicemax/salesforce architect Job Opening In India, India – Now Hiring Dexian India


Job description

Job Title: Offshore Service Max ArchitectLocation: (Remote)About the RoleWe are seeking an experienced Service Max Architect to join our global IT and field service applications team.

This role will partner closely with our Urology and Endoscopy sales teams to design, govern, and optimize Service Max solutions on the Salesforce platform.

The ideal candidate will have deep expertise with Service Max Go, strong architectural leadership skills, and prior experience working within large global consulting organizations or Fortune 500 companies.Key ResponsibilitiesLead the design and architecture of Service Max solutions with a focus on Urology and Endoscopy sales organizations.Provide technical leadership across Service Max Go, Salesforce, and integrated enterprise applications.Define best practices, standards, and governance for Service Max solution design, development, and deployment.Collaborate with business stakeholders to translate requirements into scalable, high-performance architectures.Oversee solution delivery, ensuring alignment with enterprise architecture and regulatory/compliance needs.Guide development teams on Service Max Go configuration, customization, and integration patterns.Partner with QA, Dev Ops, and support teams to ensure smooth releases and long-term maintainability.Mentor offshore developers and serve as a subject matter expert (SME) for Service Max and Salesforce.QualificationsBachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).8+ years of Salesforce platform experience with at least 4+ years in Service Max.Hands-on expertise with Service Max Go (required).Proven experience working in a large global consulting organization or Fortune 500 company (required).Demonstrated success in leading solution architecture for enterprise Service Max implementations.Strong understanding of Service Max data model and key modules (Work Orders, Service Contracts, Installed Products, Entitlements, etc.).Knowledge of integration patterns and tools (REST/SOAP APIs, Mule Soft, Dell Boomi, or similar).Excellent communication and leadership skills for guiding global, cross-functional teams.Preferred SkillsService Max Certification(s), including Service Max Architect if available.Salesforce Certified Technical Architect (CTA) or Platform Architect certifications.Experience in the medical device or healthcare industries.Familiarity with Dev Ops and release management tools (Copado, Gearset, or similar).Background in Agile/Scrum enterprise delivery environments.

Required Skill Profession

Architecture & Construction


  • Job Details

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Unlock Your Servicemax salesforce Potential: Insight & Career Growth Guide


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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Dexian India adheres to the cultural norms as outlined by Expertini.

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