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ServiceNow AI Implementation Consultant Job Opening In Bengaluru – Now Hiring TECEZE


Job description

Hiring: Senior ServiceNow Developer – CSM & AI Specialist

Location: Offshore (Preferred: Bangalore / Hyderabad)

Payroll: Teceze

Client: Publicis Resources

Contract Duration: 6 Months (Extendable)

Availability: Immediate Joiners Preferred

About the Role

We are seeking an experienced Senior ServiceNow Developer specializing in Customer Service Management (CSM) and AI-driven solutions.

The ideal candidate will have 5–7 years of hands-on experience in developing and configuring ServiceNow applications, integrating enterprise systems, and implementing Now Assist AI features to elevate customer and employee experiences.

This is an exciting opportunity to contribute to cutting-edge ServiceNow CSM implementations, leveraging AI technologies to drive service excellence and workflow automation.

Key Responsibilities

  • ServiceNow Platform Configuration: Configure, customize, and administer ServiceNow instances to ensure robust performance and scalability across CSM modules.
  • CSM Development: Design and implement solutions for Customer Communities Portal, Employee Service Portal, and Customer Service Portal, including Agent Workspaces.
  • Integrations: Build and manage integrations using REST APIs, ServiceNow API connectors, and Service Graph connectors for seamless system interoperability.
  • AI & Automation: Utilize Now Assist AI tools to enhance user experience through predictive intelligence, machine learning, and natural language processing (NLP) capabilities.
  • Custom Development: Develop catalog items, widgets, Business Rules, Client Scripts, UI Policies, ACLs, and other custom elements to meet business requirements.
  • Troubleshooting & Support: Provide advanced technical troubleshooting, platform optimization, and post-implementation support.
  • Process Optimization: Collaborate with cross-functional teams to align ServiceNow solutions with business objectives and improve service delivery.
  • Documentation: Maintain detailed documentation for all configurations, integrations, and custom developments.

Required Skills & Qualifications

  • Experience: 5–7 years of solid experience in ServiceNow development and administration, with a strong focus on CSM and AI capabilities.
  • CSM Expertise: Proven experience with Customer Communities, Employee Service Portals, and Agent Workspace design and customization.
  • Integration Skills: Strong experience working with REST APIs, ServiceNow API connectors, and Service Graph connectors.
  • AI & ML Knowledge: Hands-on experience with Now Assist AI, AI chatbots, or Predictive Intelligence in ServiceNow.
  • Technical Skills:
  • Scripting: JavaScript, Jelly Script, HTML, CSS, AngularJS
  • Advanced Configuration: Business Rules, Client Scripts, UI Actions, Script Includes, GlideAjax, Preprocessors
  • Certifications (Preferred):
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow CSM Implementation Specialist
  • ServiceNow Certified Application Developer (CAD)
  • Soft Skills: Excellent communication, problem-solving, and collaboration abilities.
  • Education: Bachelor’s degree in Science or a STEM discipline.

Preferred Qualifications

  • Familiarity with ITIL v3/v4 frameworks or certifications.
  • Experience working in Agile environments.
  • Exposure to other ServiceNow modules such as CPQ, CRM, SPM, ServiceBridge.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your ServiceNow AI Potential: Insight & Career Growth Guide


Real-time ServiceNow AI Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for ServiceNow AI in Bengaluru, India, highlighting market share and opportunities for professionals in ServiceNow AI roles.

142775 Jobs in India
142775
6246 Jobs in Bengaluru
6246
Download Servicenow Ai Jobs Trends in Bengaluru and India

Are You Looking for ServiceNow AI Implementation Consultant Job?

Great news! is currently hiring and seeking a ServiceNow AI Implementation Consultant to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TECEZE adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for ServiceNow AI Implementation Consultant Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for ServiceNow AI Implementation Consultant?

Key qualifications for ServiceNow AI Implementation Consultant typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for ServiceNow AI Implementation Consultant?

To improve your chances of getting hired for ServiceNow AI Implementation Consultant, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for ServiceNow AI Implementation Consultant Job Success

TECEZE interview tips for ServiceNow AI Implementation Consultant

Here are some tips to help you prepare for and ace your ServiceNow AI Implementation Consultant job interview:

Before the Interview:

Research: Learn about the TECEZE's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your ServiceNow AI Implementation Consultant interview at TECEZE, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TECEZE's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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