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ServiceNow - Business Analyst Job Opening In India, India – Now Hiring Valuesoft Info Services Pvt Ltd.


Job description

Work Location : Fully Remote<br /> Experience : 3 5 Years in Relevant<br /> Shift Timings : UK Shift<br /> Remote / Hybrid : Fully Remote<br /> Start date : Immediate<br /> <br /> Top 3 skills :<br /> - ITSM Incident , Problem , Change<br /> - ITAM - Hardware Asset Management / Software Asset Management<br /> - ITOM Discovery , Service Mapping , Event Management<br /> <br /> <br /> Mandatory Certifications CSA and CIS ( minimum any 1 )<br /> Preferred Certification : ITIL v4<br /> <br /> <br /> Role Overview:<br /> <br /> Our Client is seeking a highly motivated and experienced Senior ServiceNow Business Process Consultant who also brings strong Business Analyst capabilities.

This dual-role position is ideal for someone who excels in both strategic process consulting and detailed business analysis, and who can lead client engagements from discovery through delivery.

The ideal candidate will be a trusted advisor to clients, helping them optimize their ServiceNow implementations through process alignment, requirements gathering, and stakeholder engagement.<br /> <br /> Key Responsibilities:<br /> Business Process Consulting<br /> - Lead functional discovery sessions and process workshops to define client-specific business process solutions.<br /> - Advise clients on best practices for ServiceNow implementations across ITSM, ITOM and ITAM<br /> ITAM - Software Asset Management / Hardware Asset Management<br /> ITOM Discovery, Event Management, Service Mapping<br /> <br /> - Create dynamic collateral including process workflows, workshop presentations, and training materials.<br /> - Partner with IT leaders and process owners to drive organizational readiness and solution adoption.<br /> <br /> Business Analysis<br /> - Capture and document business requirements, user stories, and business cases aligned with ServiceNow capabilities.<br /> - Develop and maintain end-to-end process flows and gap analyses to support solution design.<br /> - Prepare and execute test plans, facilitate UAT, and support go-live activities.<br /> - Lead client training sessions and create user-friendly job aids to support platform adoption.<br /> <br /> Client Engagement & Delivery Support<br /> - Serve as the "eyes and ears" of the delivery team throughout the project lifecycle.<br /> - Facilitate stakeholder demos and provide solution-focused support to improve process efficiency.<br /> - Collaborate with project leadership to ensure alignment between business goals and technical solutions.<br /> <br /> Qualifications:<br /> - 3-5 years of experience in ServiceNow consulting, with hands-on expertise in multiple modules.<br /> - 3-5 years of experience in business analysis, including requirements gathering, process mapping, and stakeholder engagement.<br /> - Proven ability to lead client workshops and translate business needs into actionable solutions.<br /> - Strong understanding of Agile methodologies and experience supporting Scrum teams.<br /> - Excellent communication, facilitation, and documentation skills.<br /> <br /> Required ServiceNow Certifications:<br /> CSA and at least 1 CIS-(any)<br /> <br /> Why Join Us:<br /> - Work with top-tier clients and cutting-edge ServiceNow solutions.<br /> - Be part of a collaborative, fast-paced, and growth-oriented consulting team.<br /> - Make a meaningful impact by helping organizations transform their business processes.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your ServiceNow Business Potential: Insight & Career Growth Guide


Real-time ServiceNow Business Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for ServiceNow Business in India, India, highlighting market share and opportunities for professionals in ServiceNow Business roles.

134226 Jobs in India
134226
12800 Jobs in India
12800
Download Servicenow Business Jobs Trends in India and India

Are You Looking for ServiceNow Business Analyst Job?

Great news! is currently hiring and seeking a ServiceNow Business Analyst to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Valuesoft Info Services Pvt Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for ServiceNow Business Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for ServiceNow Business Analyst?

Key qualifications for ServiceNow Business Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for ServiceNow Business Analyst?

To improve your chances of getting hired for ServiceNow Business Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for ServiceNow Business Analyst Job Success

Valuesoft Info Services Pvt Ltd. interview tips for ServiceNow   Business Analyst

Here are some tips to help you prepare for and ace your ServiceNow Business Analyst job interview:

Before the Interview:

Research: Learn about the Valuesoft Info Services Pvt Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your ServiceNow Business Analyst interview at Valuesoft Info Services Pvt Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Valuesoft Info Services Pvt Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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