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Urgent! ServiceNow Developer Job Opening In India, India – Now Hiring NTT
JOB DESCRIPTION
Req ID: 343750
We are currently seeking a ServiceNow Developer to join our team in Delhi, Delhi (IN-DL), India (IN).
Senior ServiceNow Business Process Consultant / Business Analyst
Location: Remote (with occasional travel as needed)
Role Overview:
NTT DATA is seeking a highly motivated and experienced Senior ServiceNow Business Process Consultant who also brings strong Business Analyst capabilities.
This dual-role position is ideal for someone who excels in both strategic process consulting and detailed business analysis, and who can lead client engagements from discovery through delivery.
The ideal candidate will be a trusted advisor to clients, helping them optimize their ServiceNow implementations through process alignment, requirements gathering, and stakeholder engagement.
Key Responsibilities:
Business Process Consulting
- Lead functional discovery sessions and process workshops to define client-specific business process solutions.
- Advise clients on best practices for ServiceNow implementations across ITSM, ITOM and ITAM
- Create dynamic collateral including process workflows, workshop presentations, and training materials.
- Partner with IT leaders and process owners to drive organizational readiness and solution adoption.
Business Analysis
- Capture and document business requirements, user stories, and business cases aligned with ServiceNow capabilities.
- Develop and maintain end-to-end process flows and gap analyses to support solution design.
- Prepare and execute test plans, facilitate UAT, and support go-live activities.
- Lead client training sessions and create user-friendly job aids to support platform adoption.
Client Engagement & Delivery Support
- Serve as the “eyes and ears” of the delivery team throughout the project lifecycle.
- Facilitate stakeholder demos and provide solution-focused support to improve process efficiency.
- Collaborate with project leadership to ensure alignment between business goals and technical solutions.
Qualifications:
- 3-5 years of experience in ServiceNow consulting, with hands-on expertise in multiple modules.
- 3-5 years of experience in business analysis, including requirements gathering, process mapping, and stakeholder engagement.
- Proven ability to lead client workshops and translate business needs into actionable solutions.
- Strong understanding of Agile methodologies and experience supporting Scrum teams.
Required ServiceNow Certifications:
• CSA and at least 1 CIS-(any)
- Excellent communication, facilitation, and documentation skills.
Why Join Us:
- Work with top-tier clients and cutting-edge ServiceNow solutions.
- Be part of a collaborative, fast-paced, and growth-oriented consulting team.
- Make a meaningful impact by helping organizations transform their business processes.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.
We are one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
Visit us at
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Unlock Your ServiceNow Developer Potential: Insight & Career Growth Guide
Real-time ServiceNow Developer Jobs Trends in India, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for ServiceNow Developer in India, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 446460 jobs in India and 26999 jobs in India. This comprehensive analysis highlights market share and opportunities for professionals in ServiceNow Developer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! NTT is currently hiring and seeking a ServiceNow Developer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: ServiceNow Developer Jobs India.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NTT adheres to the cultural norms as outlined by Expertini.
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