<p><p><b>Position :</b> ServiceNow Developer<br/><br/><b>Experience :</b> 610 Years<br/><br/><b>Job Type :</b> Full-time<br/><br/><b>Job Summary :</b><br/><br/>We are seeking an experienced ServiceNow Developer with 6+ years in application development to join our remote team.
The ideal candidate has strong expertise in JavaScript, Flow Designer, and core modules including ITSM and HRSD.
</p><p><br/></p><p>This role is critical for configuring, scripting, and automating various platform elements, with a mandatory focus on ITOM (IT Operations Management) and CMDB (Configuration Management Database).<br/><br/><b>Key Responsibilities :</b><br/><br/>- Platform Configuration : Configure and maintain essential platform elements, including catalog items, UI policies, notifications, and approval flows, ensuring an optimal user experience.<br/><br/>- Scripting and Automation : Write and optimize scripts using the Glide API to automate complex form behavior and implement essential background business logic and workflows.<br/><br/>- Integration Support : Provide technical support for integration tasks, primarily involving REST APIs or bulk data imports, to connect ServiceNow with external enterprise systems.<br/><br/>- Agile Collaboration : Actively participate in all Agile ceremonies, including sprint planning and QA testing, to ensure timely and high-quality feature delivery.<br/><br/>- Documentation & Governance : Contribute to comprehensive documentation, manage version control, and create user guides to support platform governance and knowledge transfer.<br/><br/>- Module Support : Apply hands-on experience and support to key functional areas, including ITSM and HRSD modules.<br/><br/><b>Qualifications :</b><br/><br/><b>- Experience :</b> 6+ years of hands-on experience in ServiceNow application development.<br/><br/><b>- Mandatory Skills :</b> Deep technical expertise and experience with ITOM (IT Operations Management) and CMDB (Configuration Management Database).<br/><br/><b>- Technical Proficiency :</b> Strong proficiency in JavaScript and the Flow Designer automation tool.<br/><br/><b>- Module Experience :</b> Hands-on experience with core ServiceNow modules : ITSM (IT Service Management) and HRSD (HR Service Delivery).<br/><br/><b>- Integration :</b> Familiarity with REST API integrations and working knowledge of common script includes.<br/><br/><b>- Platform Tools :</b> Experience with other key platform tools and modules, including FSM (Field Service Management) and EC PrO (Employee Center Pro).<br/><br/><b>- Soft Skills :</b> Strong collaborative attitude and excellent troubleshooting skills.<br/><br/><b>- Preferred Skills :</b> Certification as a ServiceNow Certified Application Developer (CAD).</p><br/></p> (ref:hirist.tech)