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ServiceNow Developer (ITSM) Job Opening In Pune – Now Hiring Confidential


Job description

The IT Services and Automation team, within the IT Organization, is responsible for providing advice on technology and delivering development, configuration, maintenance and support of the various applications around IT Services.

The team s primary responsibility is for the ServiceNow application which is used for IT Service Management (Incident, Problem, Change and Catalog requests was well as Contract and Hardware Asset management).

The ServiceNow Developer will join an existing team as SME and will contribute to consolidating and transforming Servicenow application.

Primary Responsibilities:

  • The ServiceNow Developer will be responsible for development of overall architectural designs, technical strategies and roadmaps for ServiceNow implementations.
  • Lead the end-to-end implementation of ServiceNow ITSM/ HRSD, including initial setup and configuration.
  • Customize and configure ServiceNow ITSM/ HRSD to meet specific organizational needs.
  • Work closely with stakeholders to gather requirements and translate them into technical solutions.
  • Develop and implement publisher-specific packs and plugins as needed for software management.
  • Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow.
  • Manage and oversee the entitlement upload process for in-scope software publishers.
  • Perform regular reconciliation of deployment details received from integration sources.
  • Troubleshoot and resolve any issues related to ServiceNow implementation and integrations.
  • Create and maintain documentation, including technical specifications and user guides.
  • Provide training and support to end-users and ensure effective adoption of ServiceNow.
  • Stay up-to-date with industry best practices and ServiceNow updates to optimize the software asset management process.
  • Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of software asset management processes.
  • Required Skills ServiceNow, ITSM/ HRSD, Implementation and development

Candidate Profile/requirement:

  • Bachelor s Degree, Master s preferred
  • Experience working with ServiceNow
  • Good knowledge and familiarity with ITSM processes.

    Additional knowledge of ITSM is desirable.
  • Experience in successfully implementing the ServiceNow ITSM platform and leveraging the ITSM framework.

    Should possess 3+ years of ServiceNow design, development, implementation and Administrative experience
  • With minimum of 3+ years experience of SNOW development and configuration
  • Experience should include scripting, tool configuration, design work, technical configuration, and deployment; specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications
  • Experience working with mid-servers and Power shell scripting
  • Experience working with web technologies (HTML, JavaScript (including AngularJS), XML, JSON, web Services (Rest, SOAP) Architecture
  • Good Understanding of Change Management and SDLC lifecycle
  • Knowledge of agile development methodologies
  • Excellent problem solving and process implementation skills.
  • Skilled communicator within a worldwide team of Product owners, developers and managers.
  • Excellent analytical, written and presentation skills.
  • Works effectively in a fast-paced environment and is comfortable with multi-tasking.

Additional Preferred Skills

  • ITIL Foundations Certification
  • ServiceNow Application Developer Certification
  • ServiceNow Implementation Specialist Certification
  • ServiceNow System Administrator Certification

Life at PTC is about more than working with today s most cutting-edge technologies to transform the physical world.

It s about showing up as you are and working alongside some of today s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you ll likely become just as passionate about the PTC experience as we are.

Are you ready to explore your next career move with us

  • We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws.

    Review our Privacy Policy here .'

Skills Required
Change Management, It Services, Shell Scripting, Json, Automation, Sdlc

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your ServiceNow Developer Potential: Insight & Career Growth Guide


Real-time ServiceNow Developer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for ServiceNow Developer in Pune, India, highlighting market share and opportunities for professionals in ServiceNow Developer roles.

435271 Jobs in India
435271
11085 Jobs in Pune
11085
Download Servicenow Developer Jobs Trends in Pune and India

Are You Looking for ServiceNow Developer (ITSM) Job?

Great news! is currently hiring and seeking a ServiceNow Developer (ITSM) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for ServiceNow Developer (ITSM) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for ServiceNow Developer (ITSM)?

Key qualifications for ServiceNow Developer (ITSM) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for ServiceNow Developer (ITSM)?

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Interview Tips for ServiceNow Developer (ITSM) Job Success

Confidential interview tips for ServiceNow Developer (ITSM)

Here are some tips to help you prepare for and ace your ServiceNow Developer (ITSM) job interview:

Before the Interview:

Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your ServiceNow Developer (ITSM) interview at Confidential, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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