Urgent! ServiceNow ITOM Developer and Tester Job Opening In Mumbai – Now Hiring Kyndryl
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
So why work at Kyndryl?
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Are you passionate about solving complex problems?
Do you thrive in a fast-paced environment?
Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a ServiceNow - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions.
Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties.
Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence.
Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills.
Together, we can make a difference in the world of cloud-based managed services.
Discovery and Service Mapping - Implement and maintain ServiceNow Discovery across on-prem, hybrid, and cloud environments (AWS, Azure, GCP).
Configure/Customise credentials, MID Servers, and probes/sensors to enable complete and accurate infrastructure discovery.
Implement best practices for Discovery schedules, data reconciliation, and CMDB data hygiene.
Design, develop, and maintain Service Mapping patterns for custom and out-of-the-box applications..
Event Management - Implement and configure ServiceNow Event Management (ITOM) capabilities, including Event Rules, Alert Management, and Correlation Rules.
Integrate monitoring tools (e.g., SolarWinds, SCOM, Dynatrace, Zabbix, Nagios, AppDynamics, Splunk, etc.) with ServiceNow using MID Servers or APIs. Collaborate with CMDB, Discovery, and Service Mapping teams to ensure data integrity and effective alert-to-CI mapping.
Integration - Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like Active Directory (AD), MID Servers, and cloud environments and Develop custom discovery patterns, workflows, and solutions tailored to specific business needs.
ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, Control M, OEM.
Testing - Knowledge of test automation using ATF.
Should be able to do Test Case Design, Test Planning and Test Strategies.
Understand the requirements, prepare test plans, test cases, execute & report.
Ability to write test cases and test scenario, review, run and generate test reports
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family.
With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software.
These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry
Who You Are
You’re good at what you do and possess the required experience to prove it.
However, equally as important – you have a growth mindset; keen to drive your own personal and professional development.
You are customer-focused – someone who prioritizes customer success in their work.
And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Experience
8+ years of experience in ServiceNow development.
Experience in ATF testing.
Candidate should have experience in Discovery and Service Mapping, ServiceNow Discovery, Event Management, Integration.
Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP).
Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns.
Able to analyse discovery related issues (Including MID Server related issues).
Good with Shell Scripting and Unix/Linux commands)
Experience with Integrating External Sources (Dynatrace, SolarWinds) with Event Management, Configuring Event Rules, Alert Rules, Flow Designer, Incident Management.
Good understanding on Event Correlation and Alert Grouping.
Experience with Configuring Service Maps based on Top-down approach, Dynamic CI Approach.
Good knowledge on Service Operating Workspace and Service Dashboard.
Configuration of Impact Rules in Service Maps.
Good understanding of MID Server architecture and able to troubleshoot Discovery related issues.
Experience in ServiceNow testing, conducts a wide range of quality-control tests and analyses results to ensure that software meets or exceeds specified standards and end-user requirements.
Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary.
Preferred Technical and Professional Experience
Certification CIS – Discovery, CIS – Event Management or CIS – Service Mapping, CIS – AiOps
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are.
We welcome people of all cultures, backgrounds, and experiences.
But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.
That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.
Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
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Unlock Your ServiceNow ITOM Potential: Insight & Career Growth Guide
Real-time ServiceNow ITOM Jobs Trends in Mumbai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for ServiceNow ITOM in Mumbai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 29317 jobs in India and 543 jobs in Mumbai. This comprehensive analysis highlights market share and opportunities for professionals in ServiceNow ITOM roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Kyndryl is currently hiring and seeking a ServiceNow ITOM Developer and Tester to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Kyndryl adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a ServiceNow ITOM Developer and Tester Jobs India varies, but the pay scale is rated "Standard" in Mumbai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for ServiceNow ITOM Developer and Tester typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your ServiceNow ITOM Developer and Tester interview at Kyndryl, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Kyndryl's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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