ServiceNow Platform Architect

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Job Code: BTL-2510103

Job title: ServiceNow Platform Architect

Experience: 8+ years with 2+ years in a lead or senior role.

Location: Hyderabad (Work From Office)

Job Summary:

We seek an experienced ServiceNow Platform Architect to lead architecture, design, and AI integration efforts.

The ideal candidate possesses deep ServiceNow expertise, strong JavaScript skills, and DevOps proficiency, enabling both strategic thinking and hands-on execution.

Responsibilities include leading solution development, collaborating with stakeholders, mentoring developers in best practices, conducting code reviews, driving DevOps adoption (CI/CD, automated testing), overseeing integrations, ensuring compliance, and staying abreast of emerging technologies.

Key Responsibilities:

- Lead the design and development of scalable ServiceNow applications.
- Collaborate with stakeholders on technical requirements and architecture.
- Mentor development teams in clean code, design patterns, and secure coding.
- Perform code reviews for quality and consistency.
- Drive DevOps practices (CI/CD, automated testing, deployment pipelines).
- Oversee ServiceNow integrations with enterprise systems.
- Ensure performance, security, and compliance.
- Stay updated on emerging technologies.

Required Qualifications:

- Bachelor's or master's in computer science, engineering, or a related field.
- 8+ years of software development experience, with 2+ years in a lead role.
- Proven ServiceNow development experience (Workflows, Catalogues, IntegrationHub, CMDB, App Engine).
- Strong JavaScript (ES6+) and ServiceNow scripting API knowledge.
- Solid understanding of DevOps principles (Docker, CI/CD tools like Jenkins/GitHub Actions, Infrastructure as Code).
- Experience in software design, architecture, and leading teams.
- Familiarity with AI/ML tools and frameworks (TensorFlow, OpenAI, Azure Cognitive Services).
- Expertise in architectural models: domain-driven design, microservices, event-driven, and micro-frontend.
- Excellent communication and cross-functional collaboration skills.

Preferred Qualifications:

- ServiceNow certifications (CSA, CAD, CIS-ITSM).
- Experience with modern web technologies (React, Node.js).
- Familiarity with Agile/Scrum methodologies.