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Urgent! Servicenow senior consultant Job Opening In Noida – Now Hiring Enable, A Fujitsu Company

Servicenow senior consultant



Job description

About Us:
As an Australian-born company, we have over 400 dedicated staff across Australia, New Zealand, India, Singapore, Hong Kong, and the Philippines.

A multi-award-winning business, we’re proud to have been recognized as the Asia Pacific & Japan Service Now Elite Partner of the Year in 2019, 2020, 2021, 2022, and 2023.

As a Fujitsu company, Enable has also been recognized as the Worldwide Elite Segment Partner of the Year for 2023.

Our success comes from our people-first culture.

That means we value trust-based and caring leadership, a supportive learning environment, continuous innovation, and giving you opportunities to do things you’ve never done before.
Role Summary:
Enable is looking for talented Service Now Developers (5+ Years of work exp.

in Service Now) in Modules (ITSM, Custom Applications, GRC, Performance Analytics, FSM, ITOM, SAM, HAM on Service Now), with strong implementation, administration, and support skills with the Service Now platform.

The Service Now Developer role will work closely with our external clients and internal technology project teams to achieve this outcome within the Agile Methodology.
You will possess the technical expertise to deliver successful outcomes for our customers, ideally a technologist at heart who enjoys delving into the platform's intricacies and views coding as a hobby outside of work.

You will be proactive and pragmatic, possessing excellent analytical and problem-solving skills, as well as exceptional verbal and written communication skills.

Enable investment in our people and their growth, so you should expect a challenge.
Enable will motivate you to go further and experience new areas to strengthen your capabilities as a consultant, always with the support of your peers, mentors, and leaders.
Main Responsibilities:
- Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management, and other ITIL process areas
- Experience working with Service Now modules such as ITSM, Custom Applications, GRC, Performance Analytics, FSM, ITOM, SAM, HAM
- Understanding of the project delivery lifecycle and processes
- Practical experience in the creation or modification of the relevant ITSM toolset components
- Experience implementing Service Now Service Catalog and CMS (Content Management System)
- Integrating Service Now with other company applications.
- Experience with scripting languages (Java Script, Perl, UNIX shell scripts)
Skills Matrix:
- Minimum of 5 years of experience across Service Now Design and Development within a client-facing environment
- Experience in presenting to an audience on technical aspects of the platform and in a specific domain
- Present business acumen, be analytically minded while focusing on problem-solving
- Must be a dynamic team player & demonstrate strong leadership ability.
- Enterprise/large Service Management implementation experience
- Solid experience in requirements gathering, including experience in creating process documentation, solution designs, and detailed requirements
- Proven experience in defining and deploying 'to be' Continual Service Improvement processes and in identifying solutions from a people, process, and technology perspective
- Hands-on experience beyond ITSM into ITOM, HRSD, HAM, SAM, Project Portfolio Management, HR Management, and Field Service Management
- Certified implementation consultant across ITSM and ITBM, with a minimum of 1 other implementation certificate
- Experience across multiple Service Now releases, ideally from Kingston to the most recent release, ability to articulate release updates and impacts on customers
- Experience across Waterfall and Agile project methodologies
- Proficiency in scripting, including Java Script, CSS, HTML, Angular, and REST API integration experience
- Providing platform insight and forward-thinking on Service Now upgrades, new releases, and the future Service Now roadmap
Qualifications & Certifications:
- An IT Degree or relevant tertiary education in Computer Science
- Service Now CSA + CIS ITSM + 1 other product CIS
- Service Now sales & presales accreditation in 2+ Product lines
- ITIL Foundation Certified
Bonus Points:
- Additional Service Now certifications include - Service Now Suite Certified
- Exposure to/general understanding of Service Now licensing
The Enable Way: Passionate, Pragmatic & Committed


Required Skill Profession

Technology



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