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      Urgent! ServiceNow Virtual Assistant Job Opening In Vapi – Now Hiring Tata Consultancy Services
 
                        
                         TCS has been a great pioneer in feeding the fire of young techies like you.
We are a global leader in the technology arena and there’s nothing that can stop us from growing together.
What we are looking for
Role: Servicenow -VA
Experience Range: 4 – 8 Years
Location: Pan India
Must Have:
Collaborate with cross-functional teams including analysts, UI/UX designers, and other developers to understand business requirements and design virtual agent solutions within the ServiceNow platform.
Design, configure, and develop virtual agent conversations using ServiceNow's Virtual Agent Designer, incorporating relevant skills, decision trees, intents, and natural language understanding (NLU) capabilities.
Leverage your expertise in NLP to create natural and user-friendly conversations that provide accurate and contextually relevant responses to user queries.
Integrate virtual agents with various ServiceNow modules and external systems, ensuring seamless data flow and process automation.
Develop and maintain custom integrations, APIs, and scripts to enhance the capabilities of virtual agents and enable interactions with external systems.
Continuously monitor and analyse virtual agent performance, making iterative improvements to enhance accuracy, user satisfaction, and efficiency.
Collaborate with UI/UX designers to ensure the virtual agent's interface is visually appealing, intuitive, and aligned with the organization's branding guidelines.
Stay up to date with industry trends, emerging technologies, and best practices related to virtual agents, NLP, and AI-driven solutions.
Participate in code reviews, knowledge sharing sessions, and provide technical guidance to junior developers as needed.
Good to Have:
Bachelor’s degree in computer science, Information Technology, or related field; or equivalent work experience.
Proven experience as a ServiceNow Virtual Agent Developer, with a strong portfolio showcasing successful virtual agent implementations.
Proficiency in configuring and designing virtual agent conversations using ServiceNow's Virtual Agent Designer.
Solid understanding of natural language processing (NLP) principles and practical experience in creating conversational flows that deliver accurate responses.
Experience with ServiceNow platform development, including scripting (JavaScript, Glide), integrations, and APIs.
Strong problem-solving skills and the ability to troubleshoot technical issues related to virtual agent functionality and integration.
Excellent communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders.
Strong teamwork and collaboration skills, coupled with the ability to work independently when required.
ServiceNow certification(s) in Virtual Agent Development is a plus.
Previous experience in developing chatbots or virtual agents for IT service management (ITSM) and customer service use cases is highly desirable.
Essential:
Excellent communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders.
Strong teamwork and collaboration skills, coupled with the ability to work independently when required.
ServiceNow certification(s) in Virtual Agent Development is a plus.
Previous experience in developing chatbots or virtual agents for IT service management (ITSM) and customer service use cases is highly desirable.
Minimum Qualification:
•15 years of full-time education
•Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)
                      
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Unlock Your ServiceNow Virtual Potential: Insight & Career Growth Guide
Real-time ServiceNow Virtual Jobs Trends in Vapi, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for ServiceNow Virtual in Vapi, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 32077 jobs in India and 206 jobs in Vapi. This comprehensive analysis highlights market share and opportunities for professionals in ServiceNow Virtual roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Tata Consultancy Services is currently hiring and seeking a ServiceNow Virtual Assistant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: ServiceNow Virtual Assistant Jobs Vapi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tata Consultancy Services adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a ServiceNow Virtual Assistant Jobs India varies, but the pay scale is rated "Standard" in Vapi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for ServiceNow Virtual Assistant typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for ServiceNow Virtual Assistant, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
 
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your ServiceNow Virtual Assistant interview at Tata Consultancy Services, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tata Consultancy Services's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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