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SFDC Dev- Service Cloud + Integration Job Opening In Chennai – Now Hiring NTT


Job description

JOB DESCRIPTION

Position Overview

We are looking for an experienced Salesforce Developer with strong expertise in Service Cloud and system integrations.

The ideal candidate will have 5+ years of Salesforce development experience, with hands-on knowledge of customizing Service Cloud features, building scalable solutions, and integrating Salesforce with external systems and applications.

Key Responsibilities

Design, develop, and implement custom solutions within Salesforce Service Cloud.

Configure and enhance Service Cloud capabilities, including Case Management, Omni-Channel, Knowledge, CTI/Telephony, and Service Console.

Develop and maintain Apex classes, triggers, Lightning Web Components (LWC), Aura, Visualforce, and Flows.

Build, manage, and optimize integrations between Salesforce and external systems using REST/SOAP APIs, middleware (MuleSoft, Dell Boomi, Informatica, etc.), and ETL tools.

Work closely with business analysts and solution architects to translate requirements into scalable technical designs.

Implement and maintain security controls, profiles, permission sets, and sharing rules.

Develop unit tests and perform code reviews to ensure code quality and adherence to best practices.

Troubleshoot and resolve production issues, ensuring high availability and performance of integrations.

Collaborate in Agile/Scrum teams and participate in all phases of the SDLC.

Stay updated with Salesforce release features and recommend improvements.

Required Skills & Experience

5+ years of Salesforce development experience, with strong focus on Service Cloud.

Proficiency in Apex, LWC, Aura, Visualforce, SOQL, SOSL, JavaScript, HTML, CSS.

Hands-on experience with Service Cloud features: Case Routing, Knowledge Base, Omni-Channel, CTI integrations.

Strong experience in API-based integrations (REST/SOAP), integration patterns, and middleware platforms (MuleSoft preferred).

Knowledge of asynchronous processing (Batch Apex, Future, Queueable, Platform Events).

Familiarity with CI/CD tools (Copado, Gearset, AutoRabit, Jenkins) and version control (Git).

Solid understanding of Agile methodologies and collaborative development.

Excellent communication, problem-solving, and troubleshooting skills.

Nice-to-Have Skills

Salesforce Platform Developer I & II certifications.

Salesforce Service Cloud Consultant certification.

Experience with MuleSoft Anypoint Platform or similar integration tools.

Knowledge of Service Cloud Voice, Einstein Bots, or Field Service.

Exposure to data migration tools (Data Loader, Informatica, Jitterbit, etc.).

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field (or equivalent professional experience).

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your SFDC Dev Potential: Insight & Career Growth Guide


Real-time SFDC Dev Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for SFDC Dev in Chennai, India, highlighting market share and opportunities for professionals in SFDC Dev roles.

1793 Jobs in India
1793
95 Jobs in Chennai
95
Download Sfdc Dev Jobs Trends in Chennai and India

Are You Looking for SFDC Dev Service Cloud + Integration Job?

Great news! is currently hiring and seeking a SFDC Dev Service Cloud + Integration to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NTT adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for SFDC Dev Service Cloud + Integration Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Chennai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for SFDC Dev Service Cloud + Integration?

Key qualifications for SFDC Dev Service Cloud + Integration typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for SFDC Dev Service Cloud + Integration Job Success

NTT interview tips for SFDC Dev  Service Cloud + Integration

Here are some tips to help you prepare for and ace your SFDC Dev Service Cloud + Integration job interview:

Before the Interview:

Research: Learn about the NTT's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your SFDC Dev Service Cloud + Integration interview at NTT, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NTT's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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