Site Reliability Engineer Azure/Cloud Services

Job description

<p>At Leapwork, our vision is to break down the barriers between humans and computers through the worlds most accessible automation platform.

We are the leading global AI-powered visual test automation solution, enabling some of the worlds largest enterprises to adopt, scale, and maintain automation - in under 30 days.<br/><br/>In today's environment, where efficiency, automation, and cost optimization are essential to enterprise growth, we are uniquely positioned to deliver impact.<br/><br/>In 2023, Microsoft, the world's largest and most recognizable software company, recognised Leapwork as a truly innovative and disruptive product, leading to a strategic partnership that continues to be a major growth catalyst.<br/><br/>If you're contemplating the next step in your career and seek a fast-paced company where you can impact the build and growth of something truly special, look no further!<br/><br/>We are headquartered in Copenhagen, Denmark and have local offices across Europe, the US and Asia.<br/><br/> </p><p>Job Description :</p><p><br/>We are looking for an experienced and forward-thinking Senior Site Reliability Engineer (SRE) with deep expertise in Microsoft Azure Cloud.

In this role, you will ensure the reliability, availability, scalability, and performance of our Azure-based platforms and applications.<br/><br/>You will partner with cross-functional teams to design, implement, and maintain resilient infrastructure while driving automation, monitoring, and optimization initiatives across our cloud environment.</p><p><br/></p><p>Role Responsibilities :</p><p><br/></p><p>- Service Reliability & SLOs : Define and maintain Service Level Objectives (SLOs) for the systems you own.</p><p>Continuously measure and improve availability, latency, and overall system health.</p><p><br/></p><p>- Automation & Scalability : Develop automation to scale systems sustainably, prevent service issues, and enable rapid recovery when incidents occur.</p><p><br/></p><p>- Collaboration & Architecture Influence : Partner with development teams to improve reliability, observability, and release velocity.

Influence architectural decisions to embed high availability and operability into applications.</p><p><br/></p><p>- Incident Management : Participate in on-call rotations, lead incident response, conduct postmortems, and drive root cause resolution with a focus on prevention.</p><p><br/></p><p>- Monitoring & Observability : Implement and refine monitoring, alerting, and observability solutions (Azure Monitor, Datadog, Grafana, Prometheus, Loki, Tempo) to ensure proactive detection of issues.</p><p><br/></p><p>- Disaster Recovery & BCP : Design, test, and maintain disaster recovery and business continuity strategies to safeguard system availability and data integrity.</p><p><br/></p><p>- Cost Optimization : Monitor and optimize Azure resource usage for performance and cost efficiency.</p><p><br/></p><p>- Engineering Best Practices : Be a vocal advocate for strong engineering practices, enabling scalable, reliable, and performant systems.</p><p><br/></p><p>- Cloud Migration Enablement : Support cloud migration initiatives in partnership with foundation and migration teams - from architectural reviews to operational acceptance testing and configuring Grafana dashboards and Azure Log Analytics metrics.</p><p><br/></p><p>- AI & Intelligent Automation : Leverage AI/ML-driven tools to improve system observability, incident prediction, and automated remediation, ensuring faster recovery and reduced downtime.</p><p><br/></p><p>- SRE Agents : Work with or build SRE Agents to automate routine operational tasks such as log analysis, anomaly detection, incident triage, and performance tuning.</p><p><br/></p><p>- Data-Driven Reliability : Analyse monitoring data using AI/ML to identify hidden trends, optimize system health, and drive continuous improvement in reliability practices.</p><p><br/></p><p>- Documentation & Knowledge Sharing : Maintain detailed documentation of systems, processes, and architecture to ensure alignment and smooth onboarding of team members.</p><p><br/></p><p>- Continuous Learning : Actively participate in and foster a culture of continuous learning and development within the team.</p><p><br/></p><p>- Mentorship : Guide and mentor junior engineers, promoting collaboration and technical growth</p><p><br/></p><p>Technical Qualifications/ Role Requirements (Must - Have Skills) :</p><p><br/></p><p>- Bachelor's degree in computer science, Engineering, or a related technical field.

Master's degree is a plus.</p><p><br/></p><p>- Proven experience (7+ years) working as an SRE with a specific focus on Microsoft Azure Cloud services.</p><p><br/></p><p>- Deep understanding of Azure services, including Azure Kubernetes Service (AKS), Azure App Service, Azure Functions, Azure Monitor, and Azure Resource Manager.</p><p><br/></p><p>- Proficiency in scripting and programming languages (e.g., PowerShell, Python) for automation, infrastructure management, and tool development.</p><p><br/></p><p>- Hands-on experience with containerization and orchestration technologies, such as Docker and Kubernetes, in an Azure context.</p><p><br/></p><p>- Strong incident management skills, with a data-driven and analytical approach to diagnosing complex issues.</p><p><br/></p><p>- Familiarity with Infrastructure as Code (IaC) tools (e.g., Terraform, ARM templates) and configuration management tools (e.g., Ansible, Chef, Puppet).</p><p><br/></p><p>- Familiarity with AI-powered monitoring, anomaly detection, and auto-remediation tools.</p><p><br/></p><p>- Experience working with SRE Agents or similar intelligent automation frameworks for operational efficiency.</p><p><br/></p><p>- Ability to integrate AI-driven insights into incident response, root cause analysis, and reliability engineering</p><p><br/></p><p>- Excellent problem-solving skills, attention to detail, and a proactive attitude towards addressing operational challenges.</p><p><br/></p><p>- Effective communication and collaboration skills, with the ability to work across teams and influence technical decisions.</p><p><br/></p><p>- Experience with CI/CD pipelines and version control systems (e.g., Git).</p><p><br/></p><p>- Relevant Azure certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure DevOps Engineer Expert) are highly advantageous.</p><p><br/></p><p>- In-depth knowledge of monitoring and alerting tools like Grafana, Prometheus, Loki, and Tempo.</p><p><br/></p><p>- Analyze monitoring data to identify trends and root causes of incidents, leading to continuous improvement of system health.</p><p><br/></p><p>- A strong understanding of DevOps principles and automation practices.</p><p><br/></p>Why Leapwork?<br/><br/>We are on an exciting journey of global growth - and this is your chance to get onboard and an opportunity to lead and shape digital transformation initiatives in a forward-thinking company, working with and learning from a talented and passionate team committed to innovation and excellence<br/><br/>By joining our team, you'll become part of a fast-paced international environment where you can grow, challenge yourself, and do what inspires you.

We work hard, but have fun while doing it - and we believe that collaboration, social activities and celebration are keys to success.<br/><br/>Our Leapwork principles :<br/><br/>Our five key principles capture the essence of what it means to be a part of our world-class team! They are integral to how we approach our work and one another, and they serve as a roadmap to our continued growth, development, achievements, and success.<br/><br/>- Customer first; We listen to our customers, understand their pain points and focus on what matters to them.<br/><br/>- Lead from the front; Leading means guiding others towards the solutions to our challenges.<br/><br/>- Get it done; We make commitments, follow through and deliver work we're proud of.<br/><br/>- Build excellence; We do our best work every day, holding ourselves and others to the highest standards.<br/><br/>- Respectfully different; We treat each other with respect, always.

We're different, not indifferent.<p></p> (ref:hirist.tech)

Required Skill Profession

Computer Occupations